Admissions Assistant

Alexandria Care Center; Los Angeles (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision coverage

Growth opportunities

Continuing education / training

Referral bonus program

Job summary

Alexandria Care Center is seeking an Admissions Assistant in Los Angeles to support referrals, admissions interviews, and tours. You will manage inquiries via phone, email, and in person, gathering information for team review and liaising with the care team.

The role requires 2–4 years in long-term care, knowledge of reimbursement programs, and a compassionate approach to residents and families. A driver’s license and clean DMV record are needed.

Qualifications

• 2-4 years related experience in a long-term care or skilled nursing setting.
• Understanding of healthcare reimbursement programs.
• Must have valid driver’s license and clear DMV record; insurable.
• Compassion toward residents and families.
• Knowledge of nursing practices, terminology, laws and guidelines for long-term care.

Responsibilities

• Assist with admissions coordination and referral source relationships.
• Conduct tours and pre-admission interviews with prospective residents or responsible parties.
• Review inquiries and extract essential information for team evaluation.
• Collaborate with Administrator, Director of Nursing, and Business Office Manager on admissions decisions.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Education

Bachelor's degree in marketing/communications

1-2 years customer service/receptionist

Job description

Admissions Assistant

Are you looking for your new career? We are now hiring an Admissions Assistant to be the newest member of our awesome team!

Salary Range

Salary Range: $20.00 - $23.00 per hour.

Are you ready to contribute to a team, committed to excellent customer service and dedicated to each individual’s unique talent?

If Yes, How You Will Contribute To The Team

As an Admissions Assistant you will work in coordination with Business Development function to attract suitable candidates for admission and integrate them seamlessly into the system. You will establish and maintain a constant working relationship with all potential referral sources, conduct tours and pre-admission interviews with prospective resident/responsible party and explain all facility services.

Our Admission Assistant receives and reviews all inquiries regarding facility admissions via telephone, email, fax and in person. Extracts information from referral and completes information sheet for team review. He/she will also review admissions for suitability with Administrator, Director of Nursing and Business Office Manager, as appropriate, for admissions decision.

Must Haves

• 2-4 years related experience in a long-term care or a skilled nursing environment
• Understanding of healthcare reimbursement programs
• Must have valid driver's license and clear DMV record, and be insurable under Company's insurance policy
• Compassion toward residents and their families
• Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long-term care

Nice To Have

• Bachelor's degree from accredited college with specialization in marketing, communications or equivalent
• 1-2 years of Customer Service / Receptionist experience
• Strong background in skilled nursing care

Who We Are

We believe in cultivating a family culture and thrives on person-centered care. While building a positive culture focused on a shared vision, trust, communication and collaboration, our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and families.

How We Shine

• Teamwork
• Creativity
• Respect
• Appreciation
• Honesty
• Integrity

What makes us special?

• Competitive Wages!
• Great benefits - Medical, dental, and vision coverage
• Growth Opportunities
• Continuing Education / Training Opportunities
• Referral Bonus Program

Equal Opportunity Employer

All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.

Pay Transparency Statement

Compensation for roles varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state or local law, we provide a reasonable pay scale to include the hourly or salary range that we reasonably expect to pay for roles, as stated above.