Admissions Assistant

Heritage Manor Care; Valley Center (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Heritage Manor Care in Valley Center, CA seeks an Admissions Assistant to join our clinical team full-time. You will handle new resident admissions, prepare packets, coordinate room readiness, and ensure a smooth transition for guests and families.

The ideal candidate has at least 6 months experience in a SNF admissions role, strong communication skills, and a patient, friendly demeanor. This position emphasizes hospitality and quality of care in daily operations.

Qualifications

• 6 months in an admissions assistant role in a SNF.
• Ability to interact professionally with residents, families, staff, and the general public.

Responsibilities

• Welcome new residents with a packet and ensure room readiness.
• Follow up to ensure admission went smoothly.
• Maintain patience, be assertive, enthusiastic and friendly when assisting guests.

Skills

Admission processes

Professional interaction

Customer service

Patience & empathy

Job description

We're a skilled nursing facility looking for dynamic associates to join our clinical team and provide our guests with a care experience that will change their lives! Whether you are just starting your career or have years of experience, and you would like to provide a unique and memorable experience to our guests, we want to meet you! OUR COMPANY MISSION: To inspire hope that contributes to health and well-being for a unique care experience. We strive to deliver quality of care and unparalleled hospitality to all our guests and team members. Our Service Covenant: Smile - Empathy - Recognition - Voice - Integrity - Care - Experience

We are looking for an experience Admissions Assistant - Full-time.

• Knowledge of Skilled Nursing Admission practices, processes, and policies.
• Able to professionally and positively interact with employees, residents, visitors, and the general public.
• Seek new methods and principles and be willing to incorporate them into existing admission practices.
• Will welcome new residents with a packet, ensure room is ready, follow up to ensure admission went smoothly.
• Will have the ability to use patience, be assertive, enthusiastic and friendly.

Requirements

• 6 months in a admissions assistant role in a SNF.