Admissions Assistant

Boston Housing; Boston (MA); Presencial; USD 52.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

14 paid holidays

3 personal days

2 weeks vacation

3 weeks paid sick leave

MBTA discount

City pension plan

Healthcare through Commonwealth

Descripción de la vacante

Boston Housing Authority (BHA) is seeking a detail‑oriented eligibility specialist to assist in determining preliminary eligibility for new applicants and transfers. The role involves data entry, producing notices, and coordinating appointments with Admissions Specialists and Priority Review staff.

The position requires a high school diploma or GED, 3+ years of clerical work, strong computer and math skills, and excellent communication to serve diverse communities in Boston.

Formación

• High school diploma or GED required.
• 3+ years of clerical experience with typing, data entry and filing.
• Computer skills required; ability to perform quick mathematical calculations.
• Good communication skills and ability to relate to persons of various races, ethnicities and age groups.
• Fluency in a language other than English is highly desirable.

Responsabilidades

• Reviews Preliminary Applications to determine eligibility for housing programs and development choices.
• Reviews applications for transfer to determine transfer eligibility.
• Enters data into computer, generates notices, and files applications.
• Schedules appointments with Admissions Specialists and Priority Review.
• Explains the application process to applicants and responds to status inquiries.
• Maintains schedules for Admissions Specialists and handles documentation requests.
• Coordinates with Leased Housing staff to determine proper status for joint cases.
• Provides information on eligibility and status to applicants and staff.

Conocimientos

Typing

Data entry

Filing

Computer skills

Communication

Diversity awareness

Educación

High school diploma or GED

Descripción del empleo

Salary Range: Starting Salary: $57,229.25

Posting Date: Tuesday, October 27, 2026

Application Deadline: Tuesday, November 10, 2026

General Description:

ABOUT THE JOB

Under the direct supervision of the Transfer Process Coordinator and/or Director of Admissions performs all routine tasks related to determining preliminary eligibility of new applicants, assists in the eligibility determination, eligibility for transfer of current residents, and eligibility for priority status. Enters data in the computer and maintains all computerized records. Originates correspondence and notices to applicants. Schedules appointments for Admissions Specialists and Priority Review and Information Specialist. Explains the application process to applicants. Responds to calls for status information.

Duties & Responsibilities:

• Reviews each Preliminary Application and determines whether the applicant meets current income and family composition requirements and has made appropriate selections with respect to housing programs and development choices.
• Reviews each application for transfer to determine whether the resident qualifies under transfer criteria.
• Assists in determining if the resident has met the criteria for eligibility.
• Enters data into computer, generates appropriate notices, and files all applications.
• Selects cases for screening at the direction of the Assistant Director of Admissions Systems and Information, reviews case files, notifies applicant of required documentation and schedules appointments with an Admissions Specialist.
• Maintains schedules for all Admissions Specialists.
• Generates all notices to, and requests for information from the applicants.
• Reviews all cases returned from developments and assesses appropriate status.
• Maintains manual and computer records on all applicants, entering changes in status, and updating applicant information upon notification by applicant and/or according to an annual update cycle.
• Reviews cases returned by managers, determines and assigns proper status to these cases.
• Confers with Leased Housing division staff on applicants who are involved with both departments to determine proper status.
• Provides information regarding eligibility, status, etc. for applicants, BHA staff and outside agency staff.
• Responsible for researching Authority database regarding new applications to ascertain any information related to eligibility (i.e., if any applicant has previously applied, has been previously determined ineligible, has been evicted from public housing or has an arrearage from a former tenancy).
• Sets up applications and determines, based on the admissions needs of the Authority and each development, whether to refer a new application to screening for possible assignments.
• Perform other related duties as required.

Minimum Qualifications & Experience:

High school diploma or GED required. Three or more years of clerical experience and superior clerical skills, including typing, data entry and filing. Computer skills are required. Capacity to perform simple mathematical calculations, quickly and accurately. Good communication skills and ability to relate to persons of various races, ethnicities and age groups. Fluency in a language other than English is highly desirable.

BHA BENEFITS

BHA’s generous benefits package includes 14 paid holidays, 3 personal days, 2 weeks of vacation, 3 weeks of paid sick leave, MBTA discount, participation in the City’s pension plan, and healthcare through the Commonwealth, and much more.

ABOUT US

Boston Housing Authority (BHA) fosters sustainable communities by providing quality affordable housing, bringing stability, opportunity, and peace of mind to thousands of low and moderate-income families across Greater Boston and the City of Boston as a whole. As the largest provider of affordable housing in Boston, one of the most expensive cities in the country, BHA understands housing as a crucial platform for individual, household, and community stability. Through our public housing communities and rental assistance programs, BHA provides housing assistance and services to more than 62,000 low and moderate-income households, including families with children, older adults, and individuals with disabilities. As a housing authority, we recognize the historical role that residential segregation has played in the City of Boston. In all aspects of our operations, internally and externally, BHA is committed to breaking down the barriers to justice in housing and related fields that disproportionately impact the communities we serve.

EQUAL OPPORTUNITY

BHA is a proud to be an Equal Opportunity Employer, and qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, physical or mental disability, genetic information, sexual orientation, gender identity, gender expression, marital status, and military and veteran status, or any other basis protected by local, state or federal law. To the greatest extent possible, it is the policy of BHA to give preference in employment to BHA public housing and leased housing residents, and to low-income persons.