Admissions Advisor II

Bryant & Stratton College; City of Syracuse (NY); Hybrid; USD 49,000 - 51,000; Full time

Job summary

Bryant & Stratton College in Syracuse, NY is seeking an Admissions Advisor II to guide students through the enrollment process and support the College’s mission. You will act as a brand ambassador and drive enrollment.

This role emphasizes relationship building and proactive outreach, using CRM systems to maintain student engagement.

Ideal candidates have 2+ years in admissions or sales, strong communication skills, and proficiency in MS Office.

Qualifications

• 2+ years in admissions, customer service, or sales with proven goal attainment.
• Strong communication and relationship-building capabilities.
• Proficiency in Microsoft Office and CRM systems.
• Organizational and time-management skills.
• Problem-solving orientation.

Responsibilities

• Drive Enrollment goals by engaging prospective students and ensuring alignment with offerings.
• Cultivate strong relationships with applicants, providing ongoing communication and support.
• Focus on maximizing paid enrollment opportunities using CRM to maintain engagement.
• Act as a brand ambassador and generate referral leads and enrollments.
• Provide outstanding service and assist students with documentation and enrollment requirements.

Skills

Communication

Relationship building

CRM systems

Microsoft Office

Organizational skills

Time management

Problem solving

Education

Associates or better

Tools

CRM software

Microsoft Office

Job description

As an Admissions Advisor II, your role extends beyond guiding students through the admissions process. You are a key player in driving the College’s mission by influencing students’ decisions to pursue their education at Bryant & Stratton College. With a focus on stewardship and brand ambassadorship, your efforts directly impact student success and the College’s reputation. Your leadership and dedication will inspire both students and colleagues alike.

Key Responsibilities:

• Drive Enrollment Success: Meet and exceed individual and campus enrollment goals by engaging prospective students and ensuring their alignment with the College’s offerings.
• Relationship Building: Cultivate strong, lasting relationships with prospective students, ensuring they receive ongoing communication and support throughout their enrollment journey.
• Stewardship of Paid Opportunities: Focus on maximizing paid enrollment opportunities, using strategic outreach and CRM systems to maintain student engagement.
• Brand Ambassadorship: Act as a brand ambassador, influencing the College’s reputation through the generation of referral leads and successful enrollments.
• Student Support: Provide outstanding service, assisting students with documentation and ensuring all enrollment requirements are met.
• Performance Monitoring: Continually evaluate and improve upon key performance metrics to achieve superior outcomes.
• Compliance and Professional Development: Adhere to all regulations and policies while actively seeking opportunities for professional growth.
• Accountability: Takes ownership of responsibilities.
• Brand Ambassadorship: Communicates and embodies the College’s brand.
• Embracing Change: Adapts positively to new challenges.
• Values: Reflects the College’s core values in all actions.
• Delivering Outstanding Service: Partners with students to achieve their educational goals.
• Outcomes Oriented: Manages work effectively to achieve desired outcomes.
• Solutions Oriented: Addresses challenges creatively and efficiently.

Qualifications:

• Experience: 2+ years of experience in admissions, customer service, or sales, with proven success in achieving goals.
• Skills:
• Strong communication and relationship-building capabilities
• Proficiency in Microsoft Office and CRM systems
• Organizational and time-management skills
• Problem-solving orientation

Physical & Technical Requirements:

• Ability to remain stationary for long periods.
• Ability to lift, carry, push, or move objects up to 10 pounds.
• Proficiency with computer technology.

SALARY:

$49,000-$51,000

This position is eligible for overtime.

Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process.

All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, national origin, color, religion, disability, marital status, veteran status, sex/gender (including pregnancy or pregnancy related conditions), sexual orientation, gender identity

Qualifications

Education

Required

Associates or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.