Admissions Advisor

Upright Education; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits and salary

Work alongside talented professionals

Job summary

A leading workforce training platform in the United States is seeking a motivated Admissions Advisor to guide adult learners into training programs. The role requires outstanding customer service, meeting enrollment goals, and managing communications through various channels. Ideal candidates will have 2+ years of experience in sales or admissions with strong organizational and communication skills. Join a mission-driven team and make a significant impact in workforce training.

Qualifications

• 2+ years of experience in sales, customer service, or admissions, preferably in a higher education or bootcamp setting.
• Excellent written and verbal communication and interpersonal skills.
• Able to work independently and as part of a team.
• Ability to work independently and as part of a team.
• Experience with HubSpot Sales CRM or similar.
• Willingness to work flexible hours, including weekends and evenings.
• Knowledge of grant and financial assistance programs.
• Experience with admissions processes and enrollment guidance.

Responsibilities

• Enroll prospective adult learners into technology training programs.
• Assist applicants through the admissions process, from initial inquiry to enrollment.
• Maintain accurate and complete records of all contact interactions.
• Help applicants obtain grants and financial services.
• Maintain accurate records of all contact interactions.
• Provide progress reports and assessments.
• Maintain HubSpot CRM data up-to-date.
• Meet or exceed enrollment goals.
• Work flexible hours including weekends/evenings.

Skills

Sales experience

Customer service skills

Communication skills

Organizational skills

Phone sales experience

Knowledge of grants/financial aid

Flexibility in hours

Tools

HubSpot Sales CRM

Job description

Upright is the leading workforce training platform, partnering with colleges to upskill workers into high-paying digital careers. Our mission is to empower workers, employers, and educational institutions with the skills they need to thrive. We aim to become the top platform for career transformation by maximizing enrollments with proven workforce impact. To help make this a reality, we’re seeking a driven Admissions Advisor to be the frontline force in guiding students toward life-changing opportunities. Join our fast-paced team and drive impact at a game-changing organization.

Job Description:

As the Admissions Advisor, you will be responsible for enrolling prospective adult learners into technology training programs. You will focus on exceeding enrollment goals, qualifying prospective learners, and driving revenue growth. This role involves a continuous stream of phone, video, and written communication, and you will be expected to maintain a high volume of meaningful and productive conversations. The successful candidate will work with admissions team members to qualify prospective learners, enroll them in programs, and assist applicants in obtaining grants and financial services.

Key Responsibilities

• Work with the admissions team to identify prospective students for our bootcamp programs.
• Assist applicants through the admissions process, from initial inquiry to enrollment.
• Provide excellent customer service to applicants and maintain open communication throughout the process.
• Assist applicants in obtaining grants and financial services, including completing applications and providing necessary documentation.
• Maintain accurate and complete records of all contact interactions and progress throughout the admissions process.
• Provide reports, feedback, and assessments of progress.
• Maintain the HubSpot CRM system to ensure accurate and up-to-date information.
• Meet or exceed enrollment goals of qualified learners.
• Work flexible hours, including weekends and evenings, to accommodate applicants' schedules.

Qualifications

• 2+ years of experience in sales, customer service, or admissions, preferably in a higher education or bootcamp setting.
• Excellent written and verbal communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Experience with HubSpot Sales CRM or other similar CRM systems.
• Previous phone sales experience is strongly preferred.
• Knowledge of grant and financial assistance programs is preferred.
• Willingness to work flexible hours, including weekends and evenings.
• Ability to work in a fast-paced environment and quickly adapt to process changes.

Why Work at Upright?

• A mission-driven organization dedicated to making a difference.
• Work alongside a team of insanely talented professionals.
• Backed by the biggest names in the industry.
• Competitive benefits and salary.

If you are a motivated and organized individual who is passionate about helping others achieve their goals, we encourage you to apply for this exciting opportunity with Upright.