Admissions Advisor

DeVry University; United States; Remote; USD 40,000 - 54,000; Full time

Job summary

DeVry University seeks energized Admissions Advisors to drive student recruitment. You will engage prospects via calls and video meetings, assess interest, and guide them through the admissions process while linking to financial aid and advisors.

You’ll tailor messages to individual goals, helping students choose degree programs that fit their needs and maintain a high-quality outreach experience.

Qualifications

• Bachelor's degree preferred or equivalent relevant experience.
• Passion for education and helping prospective students achieve goals.
• Enjoy talking with prospective students over the phone to build trust.

Responsibilities

• Engage prospective students through inbound/outbound calls and video conferencing.
• Meet daily performance expectations for call volume and applicant progression.
• Interview to understand motivation and goals and match to degree programs.
• Present education benefits and DeVry University offerings tailored to needs.
• Guide students through admissions, link to financial aid, collect documents.

Skills

Phone communication

Active listening

Relationship building

Written communication

Team collaboration

Self-motivation

Education

Bachelor's degree or equivalent

Job description

Opportunity:

Our Admissions Advisors are the first point of contact for prospective students and play a critical role in student recruitment. We are seeking highly motivated, career-driven individuals who bring energy and enthusiasm to build meaningful relationships while advancing the university’s recruitment goals. Success requires strong communication skills, resilience, goal orientation, and the ability to thrive in a high-volume, student focused environment.

Responsibilities:

• Engage prospective students through inbound and outbound phone calls and video conferencing to build initial relationships and assess interest.
• Meet daily performance expectations, including call volume, talk time, and applicant progression, while maintaining a high-quality, student-focused outreach experience.
• Interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs.
• During the interview, present information about the benefits of education and DeVry University, tailoring their message to the students’ needs, motivation, and career goals.
• Guides students through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
• Identify and contact other prospective students through networking and building relationships with current students.

Qualifications:

• Bachelor's degree preferred or equivalent relevant experience.
• Have a passion for education and the desire to help prospective students achieve their educational and career goals.
• Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship.
• Possess the skills needed to craft well-written, compelling messages to our students and fellow colleagues.
• Have the desire to work with a team, and toward the team’s goals, while also working independently and being internally motivated.

Schedule, Availability & Remote- Work Expectations:

• Must be able to work a flexible schedule including weeknights and Saturdays.
• Candidates must be able to consistently work their assigned schedule once established.
• The schedule includes evening hours, depending on business needs.
• While we understand occasional situations may arise, this role requires reliable and consistent availability during scheduled working hours.
• Able to sit and work at a desk on the computer for extended periods of time.
• Ability to maintain a professional, distraction-free work environment during scheduled working hours, with no conflicting responsibilities that would interfere with the ability to perform the essential duties of the position
• Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used).