Admissions Advisor

Fortis College; Smyrna, Northern (GA, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Fortis College is seeking an Admissions Advisor to enroll qualified students into our programs. The role includes handling inbound and outbound calls, conducting interviews and campus tours, and guiding applicants through the admissions process.

The position requires coordinating with financial aid, collecting documents, and ensuring timely completion of admissions files while maintaining confidentiality and meeting enrollment targets.

Qualifications

• Must have the highest degree level the campus offers.
• Experience in admissions or a sales-related role is required.
• Proficient in Microsoft Office applications and comfortable using a computer.
• Strong presentation, verbal, and written communication skills.

Responsibilities

• Recruit qualified students for the school’s programs in a compliant, professional manner under supervision.
• Follow up on inquiries and conduct interviews and campus tours with prospective students.
• Guide applicants through the admissions process and coordinate documents for enrollment.
• Schedule appointments with financial aid and collect necessary admissions paperwork.
• Maintain confidentiality of student records and complete daily activity reports.

Skills

Communication skills

Sales attitude

Time management

Team collaboration

Education

Highest degree level offered by campus

Tools

Microsoft Office

CRM systems

Job description

TheAdmissionsAdvisorposition is responsible for enrollingqualifiedstudents intothe school’s programs. This includestaking inbound calls and making outboundcallsto inquiring prospective students,following up consistently withinquiries,interviewing and touring as well asmanaging enrollment activity and paperwork, and properly completing student files.

Essential Duties and Responsibilities:

• This positionis responsible forrecruitingqualified students for theschool’sprograms in a compliant,appropriate,and professional manner.Underthedirect supervisionof the Director of Admissions.
• Utilizeonlycompanyapproved materials during the phone,interview, and enrollmentprocess.
• Significantoutboundand inboundcalling efforts are an essential component of this role.
• Follow up on all inquiries who have not scheduled an appointmentandinquireswho did not show for their interview.
• Interviewand tourwithprospective students to determine theirneeds, interests, andmotivationsfor attendingschool; understand their career goals andaddress anyconcernsthat might prevent them from starting orcompletingtheir education;assistthemwithidentifyingthe program that best matches their needs.
• Provide information to students on theschool’sprograms and entrance requirements, including the application process, policies,procedures,and documentation regarding the admissions requirements.
• Once the prospective student decides to enroll theAdvisorwill guide them through the admissions process, address questions, scheduling appointmentsfor them to meet with financial aid and gathering theall thedocuments necessary to start school, and ensuring students completes theadmissions testing.
• Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrollingqualifiedstudents who meet admissions requirements as published in the school’s catalog.
• Follow up with interviewswhodid not progress in the enrollment processorcancelled students toassist inresolvingany issuesandaddress concerns.
• Responsible for achieving productivity goals based on campusneeds.
• Generate referrals.
• Complete daily activity reports.
• Maintain confidentiality of all business records and information.
• Regular and reliable attendance.
• Other duties as assigned.

Skills/Competencies/Qualifications:

• Atminimumthecandidate should haveattainedthe highest degree level the campus offers.
• Proficient in Microsoft Office applications and comfortable using a personal/laptop computer and standard office equipment.
• Competent in using Customer Relationship Management (CRM) systems and web-based platforms.
• Strong presentation, verbal, and written communication skills.
• Upbeat, professional, and a collaborative team player.
• Self-motivated with a strong work ethic and the ability to work independently.
• Highly dependable, adaptable, empathetic, and self-aware.
• Excellent time management and task prioritization skills; able to thrive in a fast-paced and detail-oriented environment.
• Able to maintain a calm and professional demeanor, even under pressure or in stressful situations.
• Willing and able to work flexible schedules—including day, evening, and weekend hours—as needed to meet business needs.
• Must be able to sit and work at a computer for extended periods of time.
• Prior experience in admissions or a sales-related role is required.
• Demonstrated ability to represent the organization in a professional and courteous manner with students, staff, vendors, and external partners.

Classification: Nonexempt

Work Hours: Full Time- day,evening,andSaturdayhours may be required

Travel: Minimal

EEO -

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.