Admissions Advisor

Herzing University; Metairie (LA); On-site; USD 26,105 - 35,321; Full time

Benefits offered by this job

Health insurance

Tuition waiver and reimbursement program

Paid time off

Retirement savings plan

Job summary

Herzing University seeks an Associate Admissions Advisor in Metairie, Louisiana, accountable for driving enrollment numbers. This role involves guiding prospective students through the admissions process while building relationships to understand their goals.

Qualified candidates must possess an Associate's Degree or relevant work experience. The position offers a comprehensive benefits package, including health insurance and a tuition waiver program.

Qualifications

• Minimum of six months as an associate admissions advisor or related experience.
• Experience in admissions, higher education, customer service, or sales preferred.

Responsibilities

• Respond to inquiries about Herzing University’s courses and programs.
• Interview prospective students to understand their goals and needs.
• Guide prospective students through the admissions process.

Skills

Customer service

Sales experience

Higher education knowledge

Education

Associate's Degree or equivalent work experience

Bachelor's Degree or equivalent work experience

Job description

Overview

40 hours per week; typically 8:30 AM to 5:00 PM, Monday through Friday with occasional Saturday and possible evening work based on business needs.

Potential for travel to conferences, college fairs, and recruitment/community events.

The Associate Admissions Advisor is accountable for driving enrollment numbers for the campus by guiding prospective students through the admissions process. By building a relationship with each potential student, the Associate Admissions Advisor will learn what their educational goals are in the hope that Herzing University can help them achieve that goal.

Compensation

Compensation is determined based on qualifications, experience, and circumstances of each hire. Hourly pay ranges from $18.95 to $25.64 for associate level or $23.17 to $31.39 for advisor level. A comprehensive benefits package is offered, including tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan.

Requirements

• Associate Admissions Advisor:
  • Associate’s Degree or equivalent work experience
  • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales
• Admissions Advisor:
  • Bachelor’s Degree or equivalent work experience
  • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales

Duties & Responsibilities

• Responds to inquiries about Herzing University’s courses and programs through telephone, email, text, and chat.
• Interview prospective students to determine their motivation for continuing education, understand their career goals and needs, and help identify potential obstacles.
• Help prospective students identify the best educational program that matches their needs and goals, and share information about the benefits of what Herzing University offers.
• Guide prospective students through the admissions process, responding to their questions and concerns at each step, ensuring they complete necessary requirements, and connecting them to support resources.
• Generate inquiries through prospective students, current students, and local community outreach/events.
• Other duties as assigned.

Physical Requirements

• Remain in a stationary position most of the time.
• Occasionally move around the work location.
• Communicate information and ideas so others understand.
• Operate office and/or tech equipment such as computers, copiers, fax machines, audio/visuals.
• Frequently use voice and hearing to communicate with students, staff, or colleagues face‑to‑face or over the telephone.
• Identify, observe, and assess visually or otherwise.
• Occasionally move, carry, or lift up to 10 pounds.
• Frequently position self to maintain computer‑related equipment, involving bending, stooping, kneeling, crouching, or crawling.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

Herzing University is committed to providing an environment that is free from discrimination and fosters a culture of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard, and empowered to contribute to the effectiveness of the institution.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, country of birth, veteran status, or any other status protected by law. https://www.herzing.edu/nondiscrimination-policy

Herzing University prohibits sex‑based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.