Admission Specialist

PeopleAdmin, Inc.; United States; On-site; USD 30,000 - 32,000; Full time

Job summary

The Admission Specialist at the University of La Verne coordinates prospective student outreach for undergraduate, transfer, and graduate programs. You will guide applicants through the application process, complete data entry in the student information system, and schedule meetings with admission counselors.

Responsibilities include high-volume phone calls, verifying transcripts and documents, processing applications, and providing first-line customer service to prospective students and

Qualifications

• Experience making high volume phone calls.
• CRM software knowledge.

Responsibilities

• Respond to inquiries via phone, email, text message and in-person regarding admission requirements.
• Enter event inquiry data into CRM system.
• Guide prospective students through the application process and required documentation.
• Schedule prospective student meetings with admission counselors.
• Process and review incoming applications for completeness and accuracy.
• Verify transcripts, test scores, and supporting documents meet admission requirements.
• Enter application data into CRM system and maintain accurate records.
• Follow up with incomplete applicants for missing materials.
• Prepare admission decision packets for all populations (undergraduate, graduate, and regional and online campuses).
• Maintain filing system for application materials and admission records.
• Generate reports for EM leadership on new inquiry contact, completed applications, and application completion.
• Support admission counselors with research, presentation materials, and event planning.
• Serve as initial point of contact for prospective students and families.
• Provide general information about academic programs, campus life, and admission timelines.
• Direct complex inquiries to appropriate admission counselors or departments.
• Maintain professional and welcoming demeanor in all interactions.
• Periodically assist with on the road recruitment activities as directed by Enrollment Management Leadership.
• Other duties as assigned by Enrollment Management Leadership.

Skills

High-volume phone calls

CRM software knowledge

Job description

Job Vacancy Announcement

Position Information

Functional Title

Functional Title Admission Specialist

Position Type

Position Type Classified

Appointment Type

Appointment Type Regular

FTE %

100%

Work Schedule (if atypical)

9am – 6pm M-F
Please note this role is located on Kern County campus, Bakersfield.

University Overview

Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!

Diversity Statement

The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.

Job Description Summary

The Admission Specialist is responsible for prospective student outreach. This position will work with traditional undergraduate students, transfer students, and graduate students. The incumbent will be responsible for working with new applicants on application completion and entering application data into the student information system.

Minimum Qualifications

• Experience making high volume phone calls.
• Customer Relationship Management Software knowledge

Preferred Qualifications

Benefits Summary

Salary will be commensurate with experience and internal equity. Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan. Employment is contingent upon successful completion and clearance of a background check and employment verification.

Location

Location Kern County Campus

Number of Vacancies

Number of Vacancies 1

Physical Demands Summary

The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally. Clear verbal and written communication is essential, as the position involves frequent interaction with colleagues, clients, or external partners.
The noise level is generally low to moderate. The position may occasionally involve meeting deadlines or managing multiple priorities, which can require sustained focus and mental stamina.

Do the essential functions of this job require lifting?

Do the essential functions of this job require lifting? Yes

If yes, list maximum weight and duration

If yes, list maximum weight and duration Up to 20 Lbs

Describe work environment

Describe work environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform.

Duties

Specific Duties

Student Communication and Support:

• Respond to inquiries via phone, email, text message and in-person regarding admission requirements.
• Enter event inquiry data into CRM system.
• Guide prospective students through the application process and required documentation.
• Schedule prospective student meetings with admission counselors.

Percentage Of Time

Percentage Of Time 35%

Specific Duties

Application Processing and Review:

• Process and review incoming applications for completeness and accuracy.
• Verify transcripts, test scores, and supporting documents meet admission requirements.
• Enter application data into CRM system and maintain accurate records.
• Follow up with incomplete applicants for missing materials.

Percentage Of Time

Percentage Of Time 25%

Specific Duties

Administrative Support:

• Prepare admission decision packets for all populations (undergraduate, graduate, and regional and online campuses).
• Maintain filing system for application materials and admission records.
• Generate reports for EM leadership on new inquiry contact, completed applications, and application completion.
• Support admission counselors with research, presentation materials, and event planning.

Percentage Of Time

Percentage Of Time 15%

Specific Duties

Customer Service:

• Serve as initial point of contact for prospective students and families.
• Provide general information about academic programs, campus life, and admission timelines.
• Direct complex inquiries to appropriate admission counselors or departments.
• Maintain professional and welcoming demeanor in all interactions.

Percentage Of Time

Percentage Of Time 10%

Specific Duties

• Periodically assist with on the road recruitment activities as directed by Enrollment Management Leadership. This includes, but is not limited to, high school visits, community college visits, grad fairs, and off campus family meetings.

Percentage Of Time

Percentage Of Time 10%

Specific Duties

• Other duties as assigned by Enrollment Management Leadership.

Percentage Of Time

Percentage Of Time 5%

Salary Range

Minimum:

Minimum: $21.86

Maximum:

Maximum: $23.25

Posting Number

Posting Number 2024-251132SA

Open Date

Open Date 11/10/2025

Close Date

Open Until Filled No