Admission Services Supervisor

L.E. Cox Medical Centers; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement with Employer Match

More benefits

Job summary

CoxHealth in the United States seeks a Patient Access Supervisor to demonstrate strong leadership and effective communication while fostering a collaborative team environment focused on quality and accountability. The role covers Admissions tasks, scheduling, and coaching staff.

The position requires 1–2 years of related experience (management preferred) and a high school diploma; a Bachelor's degree is preferred. Benefits include medical, vision, dental, and retirement with employer match.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred in a related field.
• 1-2 years of related experience required; management experience preferred.

Responsibilities

• Lead Admissions tasks and functions with strong leadership.
• Produce and maintain staff schedules to ensure adequate staffing and task assignments.
• Provide direct staff support by addressing day-to-day inquiries and problem-solving.
• Monitor compliance with Cox standards and Admissions policies and procedures.
• Conduct performance evaluations and engage in coaching and disciplinary actions as necessary.

Skills

independence and teamwork

proficient computer skills

verbal communication

adaptability

leadership and coaching

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

About CoxHealth

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics.

Honors

• Named one of Modern Healthcare’s Best Places to work five times
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group
• Acknowledged by Forbes as one of the Best Employers for New Grads
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025)

Facility

CoxHealth National Building: 3660 S National Ave, Springfield, Missouri, United States of America, 65807

Department: 1307

Patient Access Services CMG

Scheduled Weekly Hours: 40 Hours: Availability 6:30a-6:30p Work Shift: Day Shift (United States of America)

Job Description

The Patient Access Supervisor is expected to exhibit strong leadership and effective communication skills while fostering a collaborative environment that emphasizes teamwork, quality, and accountability within the team. This role requires proficiency in all Admissions tasks and functions. The Supervisor is responsible for producing and maintaining staff schedules to ensure adequate staffing levels and appropriate task assignments. Additionally, this position involves providing direct support to staff by addressing day-to-day inquiries and assisting with problem-solving. The Supervisor will also monitor compliance with Cox standards and Admissions policies and procedures, conduct performance evaluations, and engage in coaching and disciplinary actions as necessary.

Education

• Required: High school diploma or equivalent
• Preferred: Bachelors in a Related Field

Experience

• Required: 1 -2 years related experience
• Preferred: Previous management experience

Skills

• Able to work independently and collaboratively in teams
• Proficient computer skills
• Ability to communicate verbally in an effective manner
• Adaptable to change
• Demonstrates the capability to lead and guide a team through careful observation and assessment

Licensure/Certification/Registration

• N/A

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Our Mission

To improve the health of the communities we serve.

Our Vision

To be the best for those who need us.

Our Values

Safety, compassion, respect, and integrity.

CoxHealth is the area leader in health care and community involvement, with six hospitals, more than 80 clinics, five ERs and more than 14,000 employees throughout southwest Missouri. We offer a wide range of treatments and services to help with whatever health needs you might have. Whether you're about to become a parent, have an illness or need medical information, we’re here for you. And if your goal is to live a healthy, balanced life with the best tools available, we can help with that, too. We know that your health and the health of your loved ones are some of the most personal, important parts of your life. That's why we keep our Mission, Vision and Values at the center of everything we do, every day. Thank you for choosing CoxHealth.