Admission Services Supervisor

coxhealth; Springfield (MO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement with Employer Match

Job summary

CoxHealth is seeking a Patient Access Supervisor in Springfield, MO. The role emphasizes leadership, effective communication, and collaboration to ensure quality patient access services. You will manage staff schedules, provide day-to-day support, and uphold Cox standards and admissions policies.

Requirements include 1-2 years of related experience; a high school diploma is mandatory, with a Bachelor's degree preferred. Prior management experience is a plus.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• 1-2 years related experience required.
• Previous management experience preferred.

Responsibilities

• Lead and supervise staff with strong teamwork and accountability.
• Produce and maintain staff schedules to ensure adequate staffing.
• Address day-to-day inquiries and assist with problem-solving.
• Monitor compliance with admissions standards and policies.
• Conduct performance evaluations and coach or discipline as needed.

Skills

Independent work

Computer skills

Verbal communication

Adaptability

Team leadership

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Facility

CoxHealth National Building: 3660 S National Ave, Springfield, Missouri, United States of America, 65807

Department

1307 Patient Access Services CMG

Scheduled Weekly Hours

40

Hours

Availability 6:30a-6:30p

Work Shift

Day Shift (United States of America)

Company Honors

• Named one of Modern Healthcare's Best Places to work five times.
• Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description

The Patient Access Supervisor is expected to exhibit strong leadership and effective communication skills while fostering a collaborative environment that emphasizes teamwork, quality, and accountability within the team. This role requires proficiency in all Admissions tasks and functions. The Supervisor is responsible for producing and maintaining staff schedules to ensure adequate staffing levels and appropriate task assignments. Additionally, this position involves providing direct support to staff by addressing day-to-day inquiries and assisting with problem-solving. The Supervisor will also monitor compliance with Cox standards and Admissions policies and procedures, conduct performance evaluations, and engage in coaching and disciplinary actions as necessary.

Education

• Required: High school diploma or equivalent
• Preferred: Bachelors in a Related Field

Experience

• Required: 1 -2 years related experience
• Preferred: Previous management experience

Skills

• Able to work independently and collaboratively in teams
• Proficient computer skills
• Ability to communicate verbally in an effective manner
• Adaptable to change
• Demonstrates the capability to lead and guide a team through careful observation and assessment

Licensure/Certification/Registration

N/A