Admission Office Assistant

Rockford University; Rockford (IL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Tuition remission

Job summary

Rockford University is seeking an Admissions Office Assistant to support visits, events, and marketing for the Office of Admission.

You will help coordinate campus visits, assist with events, and contribute to communication plans with staff and counselors. This full-time role requires attention to detail and excellent customer service within Rockford University's Enrollment Management Division.

Qualifications

• Organizing and coordinating events and office tasks.
• Ability to work with diverse populations and communicate clearly.
• Strong written and verbal communication skills.

Responsibilities

• Answer calls, greet visitors, and direct to staff as needed.
• Schedule campus visits for prospective students and groups.
• Support events for prospective students and communication campaigns.
• Maintain office supplies and process purchases.

Skills

Organizing & coordinating

Effective communication

Diversity awareness

Written communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Databases

Job description

The Admissions Office Assistant reports to the Director of Admission Operations and is responsible for providing prospective student experiences, including visits, events, and marketing for the Office of Admission. This position also supports marketing efforts for the Office of Admission and general support as needed to other departments in the Enrollment Management Division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following:

• Answer the telephone, greet students and other visitors, and direct them to appropriate staff, resources, and services. Redirect calls as needed.
• Schedule campus visits for prospective students and families.
• Scheduling campus visits for school and community groups, coordinating with Dining, Facilities, and other appropriate offices, with a focus on recruitment.
• Assisting with events for prospective students, including but not limited to Visit Days, Preview Days, Admitted Student Days.
• Supporting other events hosted by the Office of Admission or in partnership with other offices.
• Maintain accurate inventory of office supplies and process purchasing of equipment, supplies, and educational resources related to visits and events.
• Completes clerical and administrative tasks related to prospective student experience, including application processing, transcript processing, file uploading and maintenance, data imports and communication reporting.
• Provides excellent internal and external communication with students, faculty/staff and other departments.
• Assist with communication plan and schedule in coordination with admission counselors and other staff such as print pieces, email campaigns, mass texting services through our CRM.
• Support and evaluate results of communication campaigns with the team.
• Schedule the Regent Ambassadors.
• Assists the Director of Admission Operations as necessary.
• Responds to other duties as assigned.
• Demonstrated knowledge, skills and abilities in working with faculty, staff and students with diverse backgrounds including academic, socioeconomic, cultural, sexual orientation, and disabilities.

QUALIFICATIONS:

• Organizing and coordinating skills.
• Ability to work effectively with diverse populations.
• Ability to communicate effectively, both orally and in writing.
• Ability to gather data, compile information, and prepare reports.
• Ability to use Microsoft Office and databases.
• Must be able to work some evenings and occasional weekends.

EDUCATION and/or EXPERIENCE:

High school diploma or equivalent combination of education and experience.

This full-time, non-exempt opportunity offers an hourly rate of $19.23.

Our Benefits: Supporting You Every Step of the Way

We believe in taking care of our employees, which is why we offer a competitive benefits package that goes above and beyond. Here’s how we support your health, happiness, and future:

• Comprehensive Health Coverage: Medical, dental, and vision insurance to ensure you and your family stay healthy.
• Savings for Health & Dependent Care: Flexible savings options to manage healthcare and dependent care costs.
• Financial Protection: Life, AD&D, and disability insurance for peace of mind when life throws you a curveball.
• Retirement Security: 403(b) plan with employer contributions to help you build a secure future.
• Personal Support: Access to our Employee Assistance Program, offering resources for both personal and professional needs.
• Education Benefits: Tuition remission for full-time and part-time employees, their spouses, and dependents. We offer tuition remission both at Rockford University and other partnering colleges through a tuition exchange.
• Work-Life Balance: Generous paid time off to help you recharge and spend quality time with loved ones.

At Rockford University, we are committed to fostering an inclusive and supportive environment that values a well-rounded workforce and community. We welcome candidates who, through their professional experience, contribute to excellence in their work and enhance our institutional mission.