ADMISSION GENERALIST- Evenings

Austin Oaks Hospital; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Austin Oaks Hospital in Austin, TX is seeking an Admissions Generalist for full-time evenings to serve as the first contact for admission inquiries and to route patients for assessment. The role includes data entry, document handling, and maintaining daily census reports for the psychiatric unit.

Ideal candidates have a HS diploma or GED (Associate degree preferred) and at least 1 year in hospital admissions, with strong communication skills and the ability to work in a team-based, high-stress

Qualifications

• Education: High School diploma or equivalency required or Associate degree preferred.
• Experience: At least 1 year experience working in a hospital setting handling patients admissions, insurance verifications, benefits eligibility, answering a multi-line switchboard, and responding to inquiries to admissions.

Responsibilities

• Serves as the initial contact for admission inquiries.
• Routes prospective patient / inquirer to appropriate person for assessment.
• Answers and forward incoming calls.
• Provides accurate and timely data entry, copying of documents, and daily census reports.
• To assist admissions in providing direct patient care and supervision of all psychiatric patients; to ensure safety, including crisis intervention.

Skills

Admissions Screening

Listening & Communication

Verbal De-escalation

Medical Terminology

Customer Service

Teamwork

Stress Management

Education

High School Diploma or GED

Associate Degree preferred

Job description

Responsibilities

Austin Oaks Hospital (a UHS facility):

Austin Oaks Hospital is an 80-bed facility that offers a broad spectrum of psychiatric services for adults and adolescents. Located on a beautiful 13-acre, oak-lined campus, we provide a home-like environment that promotes crisis resolution, positive self-awareness, social skills, and personal growth. Our psychiatric treatment and substance abuse services are available through both inpatient and outpatient programs to fit your needs. Get a confidential assessment from our trained staff today to determine which services best suit your recovery goals. Austin Oaks Hospital is located in South Austin 10 minutes from downtown. Please visit our website for more information: www.austinoakshospital.com.

Austin Oaks Hospital is seeking a qualified, energetic and positive candidate for the Admissions Generalist -Full-time Evenings. The Admission Generalist Serves as the initial contact for admission inquiries. Routes prospective patient / inquirer to appropriate person for assessment. Answers and forwardincoming calls. Provides accurate and timely data entry, coping of documents, and daily census reports. To assist admissions in providing direct patient care and supervision of all psychiatric patients; to ensure safety, including crisis intervention.

Key responsibilities include but not limited to:

• Serves as the initial contact for admission inquiries.
• Routes prospective patient / inquirer to appropriate person for assessment.
• Answers and forwardincoming calls.
• Provides accurate and timely data entry, coping of documents, and daily census reports.
• To assist admissions in providing direct patient care and supervision of all psychiatric patients; to ensure safety, including crisis intervention.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

Qualifications

Education: High School diploma or equivalency required or Associate degree preferred.

Experience: At least 1 year experience working in a hospital setting handling patients admissions, insurance verifications, benifits eligiblilty, answering a multi-line swithchboard, and responding to inquiires to admissions.

Work Hours: Evening

Key Skills and Competicies:

• Admissions Screening
• Effective Listining and Communication Skills
• Knowledge of Verbal Desculation techniques
• Knowledge of Medical Terminology
• Excellent Service Skills
• Abililty to work in a team-based enviornment
• Abilitly to work in a stressful work enviornment

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.