Admission Counselor

Emerson College; United States; On-site; USD 48,000 - 57,000; Full time

Benefits offered by this job

Health plans

403(b) retirement plan

Generous time-off programs

Commuter offerings

Job summary

Emerson College in Boston seeks an Admission Counselor to assist with recruiting, selecting, and enrolling a dynamic class of first-year students. The role travels domestically up to eight weeks, attends events, and builds relationships with counselors.

The position reports to the Director of Undergraduate Recruitment and requires strong communication, detail orientation, and the ability to present information publicly and one-on-one. A Bachelor's degree and driving license are required.

Qualifications

• Bachelor's degree or equivalent experience required.
• 1-3 years of experience working in college admissions or related student-facing office required.
• Valid driver’s license required.
• 1 year of previous professional experience in college admissions preferred.

Responsibilities

• Recruit students to meet admissions and revenue targets.
• Advise prospective students and communicate essential information.
• Counsel parents, applicants, and counselors on policies and procedures.
• Maintain contact with prospects and families, scheduling meetings.
• Review admissions applications and make decisions per standards.
• Plan spring and fall recruitment schedules and travel.
• Meet with walk-ins, handle calls, and present campus information.
• Attend events and coordinate with on-campus departments.
• Travel domestically as needed for recruitment.
• Perform other duties as assigned.

Skills

Attention to detail

Interpersonal skills

Public speaking

Organizational skills

Customer service

Travel readiness

Problem solving

Education

Bachelor's degree or equivalent experience

Job description

Join our community and experience Emerson College! The Admission Counselor position reports to the Director of Undergraduate Recruitment and will assist with recruiting, selecting, and enrolling a dynamic class of first-year students to the college. In addition, this position will attend admission events and will travel domestically for a period of up to eight weeks to visit high schools, conduct information sessions, attend college fairs, and build relationships with counselors. This is an important role that requires the ability to engage well with prospective students and to detail the positive attributes of the college and has a direct bearing on the college’s revenue figures.

ESSENTIAL JOB DUTIES

• Recruit students for the college, assisting with meeting the college’s admissions and revenue targets
• Communicate with and advise prospective students as necessary
• Provide counseling to parents, applicants, and guidance counselors regarding the college’s admission policies and procedures
• Maintain communication with prospective students and family members, answering questions and scheduling meetings as required to provide them with the information they require about campus life, programming, tuition, and courses of study
• Review and evaluate undergraduate admissions applications based on the college’s recruiting goals and standards, accepting, deferring, waitlisting, or rejecting students as appropriate
• Plan and execute spring and fall recruitment schedules, events, and travel, visiting high schools, attending college fairs, and hosting one-on-one meetings in an assigned geographic area
• Meet with walk-in visitors, handle phone calls, and give presentations to guests who are taking a tour of the college
• Participate in projects as required
• Attend and assist at events and at the Visitor Center as required
• Serve as liaison to on-campus departments and off-campus organizations to help increase the number and quality of applications
• Perform other miscellaneous duties as assigned

QUALIFICATIONS

• Bachelor's degree or equivalent experience required
• 1-3 years of experience working in college admissions, orientation, residence life, or other student-facing office, either as a student or in a professional capacity, required
• Valid driver’s license required
• 1 year of previous professional experience in college admissions preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Exceptional accuracy and attention to detail required
• Superior interpersonal communication skills, and the ability to present information in public as well as in one‑on‑one situations
• Good computer skills and the ability to learn new computer software easily
• Self-starter with excellent organizational and problem-solving skills
• Strong customer service skills and the ability to engage with prospective students and parents in a patient and positive manner
• Sound independent judgment
• Ability to plan and coordinate schedules and events
• Availability to travel domestically extensively required
• Ability to attend admissions events on evenings and weekends required
• Knowledge of Emerson College programs and services preferred

PHYSICAL ABILITIES

Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is generally sedentary in nature, movement throughout the area is required from time to time. Ability to have continuous oral and written communication with prospective students, co‑workers and supervisors is essential. Repetitive movements, occasional lifting of up to 10 pounds, reaching, lifting, stooping and the ability to read a computer screen, detect color‑coding and read fine print will be expected.

WORK ENVIRONMENT

General office conditions. Exposed to moderate noise levels. Involves significant domestic travel.

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job‑related instructions and to perform other job‑related duties as requested, subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.

• Compensation: $47,550.00 - $56,950.00 annually, commensurate with experience.
• Grade of Position: 23-05E
• Employment Category: Regular
• Scheduled Weekly Hours: 36.25
• Division of Enrollment

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week. Emerson Employment Categories influence work schedules, benefits eligibility, and time off policies.

• Benefits include outstanding health plans with limited out‑of‑pocket expenses, dental plans, generous time‑off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible.
• Additional benefits, such as life and disability coverage and commuter offerings, are available. Please refer to our benefits website for a full list of benefits and eligibility requirements.

ABOUT US

Emerson College is the nation’s only four‑year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. It is located in the dynamic multi‑cultural city of Boston in close proximity to major arts institutions, performing art venues, and research centers. The college enrolls over 5,800 graduate and undergraduate students from more than 70 countries and all 50 states. Emerson College has campuses in Los Angeles and the Netherlands. At Emerson College, we seek individuals who bring innovation, creativity, and impact to our campuses to increase our depth, breadth, and diversity in our educational offerings. Emerson’s commitment to inclusive excellence is supported by a range of resources. Commitment to Inclusion Emerson College believes the pathway to achieving inclusive excellence is fostering a campus climate where everyone can thrive. As a community of scholars and storytellers, we continually strive to cultivate a community that draws upon the widest possible pool of talent, characterized by the intentional inclusion of individuals from varied backgrounds, perspectives, beliefs, and values.

ANNUAL CLERY REPORT

In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.

Emerson College has designated the Associate Vice President of Equity, Access & Equal Opportunity/ Title IX Coordinator to respond to inquiries regarding the College's Policy Against Discrimination, Harassment & Sexual Violence. The Associate Vice President of Equity, Access & Equal Opportunity/ Title IX Coordinator is located in the Ansin Building, 180 Tremont Street, Boston, MA 02111, Suite 409, and may be reached by calling [phone] or by emailing [e-mail].