Admission Counselor

Christian Brothers University; Memphis (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

Flexible spending

403(b) plan

Tuition remission

Dependent tuition waivers

Job summary

Christian Brothers University in Memphis seeks an Admissions Counselor to engage and recruit prospective students. The role includes travel to high schools, information sessions, and collaboration with internal offices and external partners to meet enrollment goals.

Responsibilities include managing a recruiting territory, phone/email outreach, and reviewing applications. Must have a Bachelor's degree, drive on weekends, and travel regionally as needed.

Qualifications

• Bachelor's degree required.
• Ability to work outside traditional hours, including weekends.
• Valid driver’s license and occasional regional/overnight travel.

Responsibilities

• Independently manage a geographic territory to drive new student enrollment.
• Conduct information sessions and college fairs for prospective students and families.
• Review admissions applications and credentials to determine eligibility.
• Coordinate with Admissions CRM and Student Information Systems to ensure accurate student status.
• Prepare presentations for audience types (general, academic area, honors) and engage with schools and counselors.

Skills

Customer service

Recruitment

Data analysis

Communication

Public speaking

Travel readiness

Education

Bachelor's degree

Tools

Slate

Banner

Job description

CBU is committed to creating and maintaining a rigorous and enriching learning experience for our students by providing them the best instruction and support by a superior faculty and staff. CBU encourages opportunities to celebrate diversity in an environment that prepares our students to be global citizens. CBU is an attractive and safe campus environment, and it is quite possibly one of the friendliest campuses anywhere.

If you would like to contribute to these hallmarks of a CBU education, please consider applying for our faculty or staff vacancies through these current employment opportunities.

Job Description:

The Admissions Counselor position at Christian Brothers University is a dynamic, entry level position that focuses on the engagement and recruitment of prospective students. The position requires a level of enthusiasm that engages prospective students to ensure that the University is recruiting a diverse and talented enrollment class. This position also includes an opportunity to travel to key high schools in an assigned territory and to interact with students, parents, high school counselors, and alumni. An Admissions Counselor conducts information sessions, confers with admitted students/families, and contributes to the success of numerous visitation/recruitment programs. They will also have collegial interactions with several internal University offices and external partners. The position may also include the recruitment of specific cohorts of students in support of university enrollment goals.

Other Responsibilities:

• Independently manage a geographic territory by analyzing multiple data sources to develop and create an extensive travel, recruitment, communication and outreach plan to drive new student enrollment in support of the CBU's strategic enrollment goals.
• Outreach to include extensive phone calling, email and texting in a data-driven and goal-oriented performance-based environment.
• Review and make admission decisions on traditional undergraduate applications. This also includes evaluating student credentials such as high school transcripts and supplemental materials that are required as part of the application review process.
• Ensure accurate and proper student status within the University's systems. This is to include the Admissions CRM and Student Information SystemsConduct information sessions and college fairs/nights, meeting with prospective students and their families. Prepare and revise presentations as needed to ensure appropriate information for audience (e.g., general, specific academic area, honors program, etc.)
• Answer incoming phone calls and emails that come through the Admission Office from prospective students, parents and school counselors.
• Be familiar with all University policies and procedures with key campus partners such as Financial Aid, Registrar, Office of Student Success and Student Life.
• Perform all duties as needed including special projects that may be assigned by the Director of Admissions or senior leadership team.

Requirements:

Bachelor's degree is required. This position will also require work outside the traditional business hours (8:00AM to 4:30PM) including weekends. Candidates must have a valid driver's license and ability to travel occasionally within the region and overnight.

Knowledge, Skills, and Abilities:

• Demonstrated highest level of customer service with preference to individuals who have experience in collegiate recruitment, academic advising or student services.
• As a member of the Undergraduate Admissions team, working in a fast-paced, deadline-oriented environment will be a key component of the position, while maintaining the ability to multi-task.
• Strong commitment to understanding the importance of teamwork but recognize that many tasks require autonomy and independent thinking.
• Excellent communication skills, strong organizational and analytical skills are also essential.

Preferred:

Experience working with client relation management tools (Slate) or student information systems (Banner), although not required.

Additional Information:

Christian Brothers University is a Catholic university in the student-centered tradition of the De La Salle Christian Brothers. CBU fosters academic excellence in a range of programs to prepare students from all faiths and backgrounds for careers and lives informed by the Lasallian values of faith, service, and community.
Christian Brothers University offers a comprehensive benefits package including health, dental, vision, life and disability insurance, flexible spending, 403(b), and both undergraduate and graduate tuition waiver plans. CBU also offers tuition waivers for dependents of employees and participates in the Tuition Exchange Program, a reciprocal scholarship exchange program for family members of full-time faculty and staff.
Christian Brothers University offers equal employment opportunity to all applicants for employment, regardless of sex, age, race, color, religion, sexual orientation, national and ethnic origin or disability.