Admission and Enrollment Specialist

Virginia's Community College System; Virginia Beach (VA); Vor Ort; USD 35.000 - 42.000; Vollzeit

Zusammenfassung

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years, and is the largest provider of higher education and workforce services in Hampton Roads.

This Admissions and Enrollment Specialist role supports the Office of Admissions and Enrollment Services by processing applications, scanning documents, handling registrations, and supporting college recruitment efforts.

Qualifikationen

• Knowledge of effective customer services techniques.
• Ability to work with students of diverse backgrounds.
• Knowledge of recruitment and college matriculation processes.
• Ability to train and support part‑time staff and student workers in admissions functions.
• Ability to collaborate with campus staff to plan and implement recruitment and admissions activities.

Aufgaben

• Process applications for admissions and related documents.
• Scan admissions documents and manage registrations.
• Serve as part of the college-wide recruitment team.
• Serve as the alternative domicile officer and support Office of Admissions and Enrollment Services.

Kenntnisse

Customer service

Diversity communication

Teamwork

Policy interpretation

FERPA knowledge

Collaboration

Training staff

Microsoft Office

Higher Education experience

Tools

Microsoft Office

Jobbeschreibung

Please see Special Instructions for more details.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Working Title | Admission and Enrollment Specialist

Role Title | Education Support Spec II

Role Code | 29143-SW

FLSA | Nonexempt

Pay Band | 03

Position Number | 29500061

Agency | Tidewater Community College

Division | Tidewater Community College (Div)

Work Location | Virginia Beach - 810

Hiring Range | $35,012 - $42,000, commensurate w/ experience.

Emergency/Essential Personnel | No

EEO Category | 5-Paraprofessionals

Full Time or Part Time | Full Time

Does this position have telework options? -Telework options are subject to change based on business needs- | No

Does this position have a bilingual or multilingual skill requirement or preference? | No

Work Schedule | Monday – Friday from 8:30 a.m. to 5:00 p.m. Some evenings and weekends may be required during peak enrollment periods.

Sensitive Position | No

Job Description

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

The purpose of this position is to support the Office of Admission and Enrollment Services. The incumbent implements and executes policies and procedures prescribed by the Office of Admissions and Enrollment, to include processing applications for admissions, scanning admissions documents, processing registrations and, related documents, servicing as part of the college-wide recruitment team and, serving as the alternative domicile officer.

Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications | Knowledge of effective customer services techniques Ability to work effectively and communicate with students of diverse backgrounds Ability to work as a team member in a fast-paced environment Knowledge and ability to interpret, apply and communicate VCCS, FERPA, and college policies and procedures as it relates to admission, enrollment, records and grades Knowledge of recruitment and college matriculation process, especially as applied to community college education Ability to train and support part‑time staff and student workers in carrying out the functions of the admissions office which includes information programs, campus tours, and accurate completion of admissions documents Ability to collaborate with campus faculty, staff, and college-wide offices to plan and implement student recruitment and admissions activities Ability to organize and maintain files Experience with Microsoft Office Suites Experience in Higher Education

Additional Considerations | Experience in Admission and Enrollment Services Experience with student recruitment Community College experience

Operation of a State Vehicle | No

Supervises Employees | No

Required Travel | No

Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting | https://jobs.vccs.edu/postings/101942