Administrator, Systems Engineering

ICE; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Systems Administrator to maintain Windows and Linux servers, ensure security and performance, and automate routine tasks. You will collaborate with cross-functional teams to resolve incidents and improve service delivery.

The ideal candidate will have hands-on experience with AD, scripting (PowerShell, Bash, Python), and infrastructure automation tools like Ansible or Puppet. Excellent communication and teamwork are essential.

Qualifications

• Experience with managing and troubleshooting Windows and Linux servers.
• Understanding of server hardware components and infrastructure service delivery.
• Familiarity with system automation tools such as Ansible, Puppet.
• Basic understanding of Active Directory and user permissions.
• Knowledge of networking concepts such as DNS, DHCP, firewalls, and VPNs.
• Familiarity with scripting languages such as PowerShell, Bash, or Python.
• Experience with IT service management tools, preferably ServiceNow.
• Strong problem-solving skills and the ability to handle tasks under pressure.
• Excellent communication skills and the ability to work well in a team environment.

Responsibilities

• Administer and support Windows and Linux servers, ensuring stable performance.
• Troubleshoot and resolve system issues to maintain uptime and reliability.
• Collaborate with other teams to assist in service restoration during incidents.
• Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.
• Respond to system alerts promptly and ensure timely resolution of issues.
• Assist with managing user access and permissions within Active Directory.
• Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.
• Ensure all systems comply with internal IT policies and security standards.

Skills

Windows Servers

Linux Servers

Automation

Bash

PowerShell

Python

Ansible

Puppet

Active Directory

Networking basics

DNS/DHCP

VPNs

Firewalls

ServiceNow

Communication

Teamwork

Education

Bachelor's degree in Computer Science / IT

CompTIA Server+ certification

Tools

Ansible

Puppet

ServiceNow

Job description

Job Purpose

The Systems Administrator is responsible for maintaining the availability, security, and performance of Windows and Linux systems in both production and non-production environments. This role focuses on troubleshooting, resolving system performance and availability issues, and ensuring a reliable and secure environment. The Systems Administrator also assists in automating common tasks to improve operational efficiency.

Overview

This position requires effective collaboration with cross-functional teams to drive timely and efficient resolutions while ensuring excellent support and service delivery.

Job Purpose

The Systems Administrator is responsible for maintaining the availability, security, and performance of Windows and Linux systems in both production and non-production environments. This role focuses on troubleshooting, resolving system performance and availability issues, and ensuring a reliable and secure environment. The Systems Administrator also assists in automating common tasks to improve operational efficiency.

Responsibilities

• Administer and support Windows and Linux servers, ensuring stable performance.
• Troubleshoot and resolve system issues to maintain uptime and reliability.
• Collaborate with other teams to assist in service restoration during incidents.
• Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.
• Respond to system alerts promptly and ensure timely resolution of issues.
• Assist with managing user access and permissions within Active Directory.
• Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.
• Ensure all systems comply with internal IT policies and security standards.

Knowledge And Experience

• Experience with managing and troubleshooting Windows and Linux servers.
• Understanding of server hardware components and infrastructure service delivery.
• Familiarity with system automation tools (e.g., Ansible, Puppet).
• Basic understanding of Active Directory and user permissions.
• Knowledge of common networking concepts such as DNS, DHCP, firewalls, and VPNs.
• Familiarity with scripting languages such as PowerShell, Bash, or Python.
• Experience with IT service management tools, preferably ServiceNow.
• Strong problem-solving skills with the ability to handle tasks under pressure.
• Excellent communication skills and the ability to work well in a team environment.

Preferred Knowledge And Experience

• Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field.
• Industry certifications such as CompTIA Server+ or similar.

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.