Administrator (Support & Operations)

Hcl-America-Solutions-Inc; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

HCL America Solutions Inc. is seeking an Administrator - Hardware Asset Management to oversee day-to-day data center asset governance, control records, and custody compliance. You will manage physical assets, coordinate transfers, RMAs, and ITAD activities across data centers.

The role emphasizes accurate asset tracking, ITAD disposal, and adherence to SOX controls, with responsibilities spanning receiving, inventory audits, and asset lifecycle management.

Qualifications

• Experience in data center asset management and asset lifecycle processes.
• Familiarity with RFID, asset tracking, and reconciliation.
• Knowledge of data center security, SOX controls, and ITAD disposal.

Responsibilities

• Receiving hardware deliveries, validating shipments, processing RFID scans, and updating asset status and location records.
• Tracking assets, spares, parts, servers, storage, network equipment, drives, and optics throughout their lifecycle.
• Managing warehouse and stockroom organization, security, housekeeping, and storage utilization.
• Conducting physical inventory audits and resolving asset record discrepancies.
• Supporting asset transfers, parts locker operations, RMAs, replacements, and inter-data-center shipments.
• Coordinating end-of-life asset collection, ITAD vendor activities, secure disposal, and decommissioning.
• Reviewing and resolving asset management tickets, including missing assets, anomalies, requests, RMAs, and disposal cases.
• Monitoring operational metrics, dashboards, delivery SLAs, and chain-of-custody compliance.
• Promoting adherence to data center asset management policies, workflows, standards, and controls.

Skills

Datacenter Experience

Tools

Jira

ServiceNow

Job description

Career Opportunities: Administrator (Support & Operations) (178430)

Job Summary : The Inventory Coordinator is responsible for the day-to-day management, tracking, movement, and governance of data center hardware assets. The role ensures accurate asset records, secure chain of custody, and compliance with established asset management, warehouse, audit, RMA, disposal, and SOX control requirements

Job Role : Administrator - Hardware Asset Management

Job Description : Decom hosts

Key Responsibilities

Job Responsibilities : Receiving hardware deliveries, validating shipments, processing RFID scans, and updating asset status and location records. Tracking assets, spares, parts, servers, storage, network equipment, drives, and optics throughout their lifecycle. Managing warehouse and stockroom organization, security, housekeeping, and storage utilization. Conducting physical inventory audits and resolving asset record discrepancies. Supporting asset transfers, parts locker operations, RMAs, replacements, and inter-data-center shipments. Coordinating end-of-life asset collection, ITAD vendor activities, secure disposal, and decommissioning. Reviewing and resolving asset management tickets, including missing assets, anomalies, requests, RMAs, and disposal cases. Monitoring operational metrics, dashboards, delivery SLAs, and chain-of-custody compliance. Promoting adherence to data center asset management policies, workflows, standards, and controls.

Skill Requirements

Skill Requirement : Datacenter Experience

Other Requirements

Other Requirement : Jira and SNOW experience