Administrator - Partner Connect

Holman Enterprises; Mount Laurel Township (NJ); Hybrid; USD 61,000 - 87,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) plan with Company Match

Paid Time Off

Job summary

Holman is a family-owned, global automotive services organization focused on delivering the Holman Experience by treating customers and colleagues with respect. We seek a skilled specialist to develop, administer, and optimize the Holman PartnerConnect system.

The role emphasizes training, data analysis, reporting, and collaboration with IT and data teams to resolve issues and implement enhancements. A BA/BS degree or equivalent experience is required, plus strong SAP BO and MS Office skills.

Qualifications

• Bachelor's degree in a related field or equivalent work experience.
• Working knowledge of SAP Business Objects.
• Proficient in various MS Office Programs (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint).
• 1-2 years' experience in Holman Fleet & Mobility or call center is a plus.
• Understanding of automotive repair industry processes.
• Experience in interaction and negotiation with repair vendors.
• Advanced competency in data analysis and reporting.

Responsibilities

• Primary support resource for development and administration of the Holman PartnerConnect System.
• Maintain Holman PartnerConnect adoption level and support system table updates.
• Daily review and maintenance of supplier activities in Holman PartnerConnect.
• Functions as SME in all facets of the Holman PartnerConnect system.
• Directs and hosts Holman PartnerConnect training requests.
• Works directly with IT team in identifying and resolving defects and enhancements in Holman PartnerConnect.
• Works directly with database team to develop customized reporting.
• Perform systems testing as required.
• Perform all other duties and special projects as assigned.

Skills

SAP Business Objects

MS Office

Data analysis

Reporting

Vendor negotiation

Education

Bachelor's degree or equivalent

Tools

Intellifleet

Holman PartnerConnect

Job description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

What will you do?

Primary support resource for development and administration of the Holman PartnerConnect SystemMaintain Holman PartnerConnect adoption level and support system table updatesDaily review and maintenance of supplier activities in Holman PartnerConnectFunctions as SME in all facets of the Holman PartnerConnect systemDirects and hosts Holman PartnerConnect training requestsWorks directly with IT team in identifying and resolving defects and enhancements in Holman PartnerConnectWorks directly with database team to develop customized reportingPerform systems testing as requiredPerform all other duties and special projects as assigned

What are we looking for?

Bachelor's degree in a related field or equivalent work experienceWorking knowledge of SAP Business Objects applicationProficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)Additional education, certifications, or experience are a plus.1-2 years' experience in Holman Fleet & Mobility or call center is a plusUnderstanding of automotive repair industry processesExperience in interaction and negotiation with repair vendorsAdvanced competency in data analysis and reportingFamiliarity with Intellifleet and Holman PartnerConnect systems is a plusCollecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information.Reviewing and improving analytics processes, methods, and tools to increase efficiency, accuracy, and securityDemonstrates an understanding of Holman Fleet & Mobility business strategy is a plusStrong organization, analytical, critical thinking, and problem-solving skillsProactive, organized approach to multitasking and prioritizationEffectively manages time and consistently meets deadlines with some guidance from managerDemonstrates attention to detail and commitment to doing quality workAdjusts quickly to new or changing assignments, processes and peopleLearns from experience; modifies behavior to be more effectiveUnderstands the key business drivers; uses this knowledge in own work. Expands fundamental knowledge in own function and broadens skillsDecisions are guided by policies and procedures; receives moderate guidance and oversight from managerStrong verbal and written communication skillsStrong research and presentation skillsStrong interpersonal and customer service skillsAbility to summarize and express information and ideas in a clear and organized manner#LI-HYBRID#LI-MS1#INDMISC

About Holman

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

Total Compensation and Benefits

Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings AccountsEmployee Assistance Program401(k) plan with Company MatchPaid Time Off (PTO)Paid Holidays, Bereavement, and Jury DutyPaid Pregnancy/Parental leavePaid Military LeaveTuition ReimbursementBenefits:Regular Full-TimeWe offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-TimeIn geographic areas with statutory paid sick leave, Part-Time employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:We offer competitive wages that are commensurate with job‑related skills, experience, relevant education or training, and geographic location, starting in the range of $60,800.00 - $86,640.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).Misrepresent or embellish qualifications, skills, or experienceCreate false or misleading representations of identity (e.g., deepfakes or altered images/videos)Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact [e-mail] This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.