Administrator/Office Manager - admin / office - administrative job employment

Classifieds24.org; New York (NY); Hybrid; USD 28,000 - 55,000; Full time

Job summary

Maselli Contracting & HVAC LLC is seeking an Administrator/Office Manager to coordinate dispatch of HVAC technicians, manage the office calendar, and handle customer inquiries in Westchester County. You will also monitor social media channels and maintain permit records, delivering organized, reliable support in a full-time role.

The position requires dispatching experience, tech-savvy skills, and strong organizational and time-management abilities, with a willingness to learn HVAC basics.

Qualifications

• Must have dispatching experience in a service-based or field technician setting.
• Tech-savvy with scheduling software, email platforms, and social media tools.
• Strong organizational abilities to manage multiple moving parts with accuracy.

Responsibilities

• Coordinate and deploy HVAC technicians each morning for efficient scheduling.
• Serve as primary contact for inquiries via phone and email with professional communication.
• Answer basic questions about HVAC systems, services, and maintenance.

Skills

Dispatching

Tech-savvy

Organizational skills

Time management

Customer service

HVAC knowledge

Problem solving

Social media fluency

Tools

Scheduling software

Email platforms

Social media tools

Job description

Administrator/Office Manager - admin / office - administrative job employment

Maselli Contracting & HVAC LLC, established 2018, is an HVAC and plumbing business serving a wide range of customers all throughout Westchester County. The company boasts a loyal customer base, with excellent service being our priority.

Job Responsibilities:

• Technician Dispatching: Coordinate and deploy HVAC technicians each morning, ensuring efficient scheduling and timely arrivals at job sites.
• Customer Communication: Serve as the primary point of contact for customer inquiries via phone and email, delivering friendly and knowledgeable support.
• General HVAC Support: Answer basic questions related to HVAC systems, services, and maintenance.
• Scheduling & Calendar Management: Maintain the office calendar, manage all booking requests, and handle day-to-day scheduling for technicians, service calls, and appointments.
• Social Media Management: Regularly update and monitor the company’s social media channels to promote services, share updates, and engage with the community.
• File permits with various towns and maintain exceptional records.

Qualifications:

• Previous dispatching experience (A MUST), especially in a service-based or field technician setting
• Tech-savvy skills, including comfort with scheduling software, email platforms, and social media tools
• Strong organizational abilities, capable of managing multiple moving parts with accuracy and clarity
• Excellent time management, able to prioritize and adjust plans in real time
• Customer service mindset, with professional communication skills both written and verbal
• General HVAC knowledge (preferred), or a willingness to learn quickly on the job
• Problem-solving attitude, with the ability to think ahead and resolve scheduling or service issues efficiently
• Social media fluency, especially with platforms like Facebook, Instagram, and Google Business

Job Type: Full-time

Pay: $20.00 - $40.00 per hour Based on Experience