ADMINISTRATOR L2

Wipro; San Francisco (CA); On-site; USD 38,000 - 84,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

Job summary

Wipro seeks an Audio Visual Support specialist with a strong foundation in networking and TCP/IP. You will handle hardware support and Crestron Fusion/Extron technologies in enterprise settings, explaining connection types and troubleshooting diverse environments.

This role requires familiarity with Microsoft and mainstream hardware brands, plus CompTIA A+ certification. The position includes significant customer-facing communication and adherence to security guidelines.

Qualifications

• Basic networking and TCP/IP understanding required.
• Fiber, copper, and network infrastructure basics.
• Hands-on hardware support experience.

Responsibilities

• Audio Visual Support.
• Assist with Crestron Fusion and Teams Room devices.
• Explain networks and connection types; troubleshoot multiple connectivity scenarios.
• Support enterprise environments with Crestron/Fusion at server and application layers.

Skills

Networking basics

TCP/IP knowledge

Clear communication

Explain connection types

Enterprise Crestron/Fusion experience

Education

CompTIA A+ cert

OEM Certifications

Tools

Extron

Crestron

Fusion

Job description

• Basic understanding of networking and TCPIP
• Basic understanding of fiber, copper, network infrastructure
• Hardware support
• Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
• Ability to explain networks and connection types and troubleshoot multiple connection types (Home or Corp)
• Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
• Skilled Communications "Specialist," known for delivering clear and succinct messages without disclosing internal details.
• Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
• Experience supporting Microsoft, Lenovo, HP, Dell & Apple Certified
• CompTIA A+ cert
• OEM Certifications

Job Description

• Audio Visual Support
• Basic understanding of networking and TCPIP
• Basic understanding of fiber, copper, network infrastructure
• Crestron Fusion
• Hardware support
• Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
• Ability to explain networks and connection types and troubleshoot multiple connection types (Home or Corp)
• Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
• Skilled Communications "Specialist," known for delivering clear and succinct messages without disclosing internal details.
• Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
• Experience supporting Microsoft, Lenovo, HP, Dell & Apple Certified
• CompTIA A+ cert
• OEM Certifications

Mandatory Skills: Audio Video . Experience: 1-3 Years

The expected compensation for this role ranges from $38,300 to $83,600. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.