ADMINISTRATOR L2

Wipro Technologies; San Francisco (CA); On-site; USD 38,000 - 84,000; Full time

Job summary

Wipro Limited is seeking an Audio Video Support professional to provide hands-on AV support across enterprise environments. You will work with Crestron Fusion, Extron, and Teams Room devices, explain network types, and assist with connectivity troubleshooting.

The role emphasizes clear communication and the ability to relay technical details succinctly while maintaining discretion. Enterprise exposure and certifications are highly valued.

Qualifications

• 1–3 years of Audio Video experience.
• Strong knowledge of TCP/IP networking basics.
• Experience with Crestron Fusion and Extron systems.
• Enterprise environment experience with Crestron/Fusion server and application layers.
• Certifications: CompTIA A+ and device OEM certifications.

Responsibilities

• Provide audio-visual support in an enterprise environment.
• Help manage Crestron Fusion, Extron, and Teams Room devices.
• Explain networks and connection types and troubleshoot multiple connections.

Skills

Audio Video

Networking basics

Troubleshooting connectivity

Clear communications

Education

Microsoft Certification

Lenovo Certification

HP Certification

Dell Certification

Apple Certification

OEM Certifications

Tools

Extron

Crestron

Crestron Fusion

Teams Room devices

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

• Audio Visual Support
• Basic understanding of networking and TCPIP
• Basic understanding of fiber, copper, network infrastructure
• Crestron Fusion
• Hardware support
• Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
• Ability to explain networks and connection types and troubleshoot multiple connection types (Home or Corp)
• Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
• Skilled Communications "Specialist," known for delivering clear and succinct messages without disclosing internal details.
• Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
• Experience supporting Microsoft, Lenovo, HP, Dell & Apple Certified
• CompTIA A+ cert
• OEM Certifications

Mandatory Skills: Audio Video.Experience: 1-3 Years.

The expected compensation for this role ranges from $38,300 to $83,600 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.

Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.