Administrator II – Quality

Carpenter Technology Corporation; Reading (Berks County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company contributions

Flexible spending accounts

Job summary

A leading specialty alloys producer is seeking an Administrator II – Quality to create complex certificates of conformance ensuring quality standards are met. The ideal candidate should have a high school diploma and at least two years of experience in a quality environment. Responsibilities include certification creation, process enhancements, and mentoring new employees. Competitive salary and benefits are offered.

Qualifications

• Two or more years' experience in a clerical and/or quality environment.
• Ability to manage workflow effectively and multitask.
• Technical writing and problem-solving abilities.

Responsibilities

• Create certificates of conformance based on testing results.
• Identify and refer non-conformances for resolution.
• Mentor and train new employees.

Skills

Proficiency in Microsoft Office

Strong organizational skills

Excellent verbal and written communication skills

Adaptability to changing priorities

Education

High school diploma

Tools

SharePoint

SAP

Lotus Notes

Job description

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter’s high‑performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets. Building on its history of innovation, Carpenter’s wrought and powder technology capabilities support a range of next‑generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

Position Title (Job Code): Administrator II – Quality S00354

Job Summary With minimal oversight and guidance of senior analysts, this individual is responsible for creation of complex certificates of conformance (certs) – the final quality check ensuring materials produced by Carpenter meet all customer requirements and expectations. By definition, complex certifications require interpretation of testing and inspection results to compare and validate against customer requirements.

• Responsible for creation of certificates of conformance, including interpretation of customer and industry requirements and validation of testing (chemistry, mechanical, structural) and inspection results.
• Identify and refer non‑conformances to appropriate subject‑matter experts (metallurgy, quality, operations) for resolution.
• Responsible for completing complex recertifications as requested by customers to modify or correct the original certificate of conformance.
• Participates in communication and coordination of proposed changes to certification requirements across various departments.
• Familiarity with departmental Key Performance Indicators (KPIs) to drive process enhancements, achieve daily targets, and uphold customer satisfaction; identifies and supports improvement initiatives aligned with KPIs.
• Supports improvement initiatives concerning certifications and related operating systems.
• Comprehend and adhere to standard operating procedures and job aids.
• Understand requirements to ensure compliance with customer and industry requirements including but not limited to AS9100, EU Directive, ISO, ASTM and customer quality requirements.
• Engage with external customers, suppliers, and third‑party audits related to certifications and associated quality systems.
• Mentor and train new employees.
• Perform all other duties and special projects as assigned.

Education and/or Training

• High school diploma required.

Relevant Work Experience

• Two or more years' experience in a fast‑paced clerical and/or quality environment.

Planning/Organizing/Managerial Knowledge

• Proficiency in operating various computer systems, including Microsoft Office, SharePoint, SAP, and Lotus Notes.
• Strong organizational skills to prioritize tasks, make decisions, and manage workflow effectively.
• Ability to adapt to changing priorities, multitask, and work independently as well as in team settings.
• Excellent verbal and written communication skills, including technical writing and problem‑solving abilities.
• Exceptional organizational abilities to manage multiple document reviews concurrently, prioritizing based on customer expectations and guidelines.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401(k) with company contributions as well as many other options to employees.

Equal Employment Opportunity Statement: Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.