Administrator

PuroClean of Howell; Troy (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Job summary

PuroClean of Howell seeks an administrative support professional in Troy, Michigan, to manage data entry and provide support to project coordinators. Candidates should have 2+ years of administrative experience, ideally in restoration, and be proficient with Microsoft Office Suite and CRM tools. The role involves creating appointments, handling communication with clients and insurance professionals, and maintaining office organization. We offer a supportive environment focused on both professional and spiritual growth.

Qualifications

• 2+ years of administrative experience, preferably in restoration.
• Exceptional verbal and written communication skills to handle stressed customers.
• Strong multitasking skills to manage fast-paced restoration projects.

Responsibilities

• Data entry within the company, utilizing job systems and software.
• Create an inspection appointment event on the company calendar.
• Obtain information for the job file as needed.
• Onboarding subcontractors and stocking supplies.
• Providing administrative support to project coordinators and management.

Skills

Administrative experience

Software proficiency (Microsoft Office)

Communication skills

Organization

Tools

Microsoft Office Suite

CRM tools (PSA, CompanyCam)

Job description

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Responsibilities:

• Data entry within the company, utilizing job systems and software in a timely fashion
• Create an inspection appointment event on the appropriate company calendar after job creation
• Obtaining information for the job file as needed or calling a carrier to get a claim number, adjuster name, etc.
• Onboarding subcontractors
• Stocking supplies, answering phones, and maintaining office organization
• Providing administrative support to project coordinators and management
• Willingness to ask questions for clarification on requested tasks
• Other duties assigned by management

Qualifications:

• Experience: 2+ years of administrative experience, preferably in restoration.
• Software Proficiency: Experience with Microsoft Office Suite (Word, Excel) and CRM tools (PSA, CompanyCam).
• Communication: Exceptional verbal and written communication skills to handle stressed customers and insurance professionals.
• Organization: Strong multitasking skills to manage fast-paced restoration projects.