Administrator

Hillcrest Health Services; Papillion (NE); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

Vision, dental, and life insurance

Retirement plan options

Paid time off and attendance PTO

Professional development, leadership支持

Career-growth opportunities

Supportive leadership team and strong

Job summary

Hillcrest Health Services is seeking an experienced Administrator to lead operations at Hillcrest Country Estates in Papillion, NE. You will direct daily activities, manage fiscal performance, and ensure regulatory compliance while prioritizing resident and family satisfaction.

This role requires five+ years in senior care leadership, expertise with Medicare/Medicaid, and a track record of building strong teams and improving quality.

Qualifications

• Five years of leadership or management experience in a skilled nursing, acute care, or post-acute setting at the Administrator level.
• Two years of knowledge and experience with Medicare and Medicaid.
• Experience with federal and state skilled nursing regulations.
• Strong understanding of quality assurance, compliance, survey readiness, and operational performance.
• Proven ability to lead teams, build trust, and create a strong service culture.
• Experience managing budgets, revenue, expenses, labor, and fiscal outcomes.
• Strong communication, presentation, coaching, negotiation, and problem-solving skills.
• Ability to manage competing priorities while staying calm, professional, and solution-focused.
• Collaborative leadership style with the confidence to hold teams accountable.
• Commitment to service excellence, resident satisfaction, team member engagement, and continuous improvement.

Responsibilities

• Provide leadership for daily operations, fiscal performance, quality outcomes, and regulatory compliance.
• Plan, coordinate, direct, supervise, and oversee operations for Hillcrest Country Estates.
• Maintain survey readiness related to licensure, Medicaid, Medicare, OSHA, labor, life safety, and other regulatory expectations.
• Lead, coach, develop, and engage team members while building high-performing teams.
• Plan, direct, control, and monitor budgeting, revenue, expenses, and fiscal management processes.
• Identify operational risks and implement strategies to support safety for residents, guests, team members, and visitors.
• Oversee maintenance and condition of the physical plant, furniture, fixtures, and service areas.
• Partner across service lines to support effective customer transitions and continuity of care.
• Conduct tours and support sales of long-term care and independent living options.
• Serve as a resource and advocate for residents, guests, families, and prospective customers throughout admission and transition process.
• Initiate and maintain a referral development plan to support census goals and community partnerships.

Skills

Leadership

Budgeting

Regulatory compliance

Communication

Problem-solving

Education

Bachelor’s degree in Health Care Administration, Business, Nursing, Social Work, or related administrative field

Master’s degree in Health Care Administration, Business, Social Work, or related field preferred

Participatory membership in Nebraska Health Care Association and American Health Care Association

Job description

The Cottages at Hillcrest Country Estates, 6082 Grand Lodge Avenue, Papillion, Nebraska, United States of America

Job Description

Posted Saturday, July 25, 2026 at 6:00 AM

Hillcrest Health & Living is looking for an experienced, strategic, and people-focused Administrator to lead operations at Hillcrest Country Estates in Papillion, NE.

Hillcrest Country Estates is a beautiful senior living campus offering a full continuum of care, including skilled nursing, rehabilitation, long-term care, assisted living, memory support, and independent living options. Our teams are committed to providing high-quality care, excellent service, and a warm, resident-centered experience.

At Hillcrest, our mission is simple: Inspiring people to live their best lives. As the Administrator, you will play a key leadership role in advancing that mission by leading operations, developing strong teams, driving quality outcomes, and ensuring residents, guests, families, and team members feel supported every day.

What You’ll Do

As the Administrator, you will plan, coordinate, direct, supervise, and oversee operations for Hillcrest Country Estates. You will have responsibility for fiscal performance, regulatory compliance, quality outcomes, physical plant operations, customer experience, team member engagement, and overall service line performance.

You will:

Provide overall leadership and accountability for daily operations, fiscal performance, quality outcomes, and regulatory compliance.

Ensure services are delivered in accordance with state, federal, local, and organizational standards.

Lead Quality Assessment and Performance Improvement processes that support strong customer satisfaction, quality care, and compliance.

Maintain survey readiness related to licensure, Medicaid, Medicare, OSHA, labor, life safety, and other regulatory expectations.

Lead, coach, develop, and engage team members while building high-performing teams.

Support effective hiring, onboarding, performance management, conflict resolution, and team communication.

Plan, direct, control, and monitor budgeting, revenue, expenses, and fiscal management processes.

Identify operational risks and implement strategies to support safety for residents, guests, team members, and visitors.

Oversee the proactive maintenance, presentation, and overall condition of the physical plant, furniture, fixtures, and service areas.

Partner across service lines to support effective customer transitions and continuity of care.

Conduct tours and support sales of Hillcrest Country Estates’ long-term care and independent living options.

Serve as a resource and advocate for residents, guests, families, and prospective customers throughout the admission and transition process.

Initiate and maintain a referral development plan to support census goals and strong community partnerships.

Participate in or lead external marketing events to maintain referral relationships and community presence.

Model strong leadership through planning, organization, critical thinking, change management, problem-solving, adaptability, emotional intelligence, and confidentiality.

What We’re Looking For

We are looking for a strong operational leader who understands senior care, regulatory expectations, financial performance, and the importance of building trusted relationships.

The right candidate will be confident leading complex operations, developing teams, improving processes, and driving results while keeping residents, guests, families, and team members at the center of every decision.

Ideal candidates will have:

At least five years of leadership or management experience in a skilled nursing, acute care, or post-acute setting at the Administrator level.

At least two years of demonstrated knowledge and experience with Medicare and Medicaid.

Demonstrated experience with federal and state skilled nursing regulations.

Strong understanding of quality assurance, compliance, survey readiness, and operational performance.

Proven ability to lead teams, build trust, and create a strong service culture.

Experience managing budgets, revenue, expenses, labor, and fiscal outcomes.

Strong communication, presentation, coaching, negotiation, and problem-solving skills.

Ability to manage competing priorities while staying calm, professional, and solution-focused.

A collaborative leadership style with the confidence to hold teams accountable.

Commitment to service excellence, resident satisfaction, team member engagement, and continuous improvement.

Education & Credentials

Bachelor’s degree in Health Care Administration, Business, Nursing, Social Work, or related administrative field required.

Master’s degree in Health Care Administration, Business, Social Work, or related field preferred.

Participatory membership in Nebraska Health Care Association and American Health Care Association required.

Why Hillcrest?

At Hillcrest Country Estates, leadership matters. The Administrator has the opportunity to shape the resident and guest experience, strengthen operations, support team members, and drive meaningful outcomes across a full senior living campus.

This is a strong opportunity for a seasoned senior care leader who wants to make a visible impact, lead with purpose, and be part of an organization that values quality, accountability, innovation, and people.

What Hillcrest Offers

Competitive compensation.

Multiple health insurance plan options.

Vision, dental, and life insurance.

Retirement plan options.

Paid time off and attendance PTO opportunities.

Professional development, leadership support, and career-growth opportunities.

Supportive leadership team and strong organizational culture.

Meaningful work with a locally rooted, mission-driven senior care organization.

Physical & Other Requirements

Must be able to speak, read, and write English.

Must be able to independently lift up to 35 pounds.

Must be able to perform repetitive sitting, bending, standing, walking, and movement as needed.

Must be flexible, calm, and professional in stressful or changing situations.

Must be able to work in a fast-paced environment with strong attention to detail.

Must be able to utilize technology, systems, and resources efficiently and effectively.

Must be able to build strong relationships with residents, guests, families, referral partners, leaders, and team members.

Possible exposure to communicable diseases and bodily fluids.

Other duties as assigned.

Ready to Lead With Purpose?

Join Hillcrest Health & Living and help us continue inspiring people to live their best lives through operational excellence, compassionate leadership, and exceptional service.

The Cottages at Hillcrest Country Estates, 6082 Grand Lodge Avenue, Papillion, Nebraska, United States of America