Administrator

Marshall University School of Pharmacy; Huntington (WV); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Marshall University School of Pharmacy seeks a Program Administrator to support clinical, research, education, and community health programs. You will collaborate with program managers, investigators, and clinical teams to ensure smooth execution through scheduling, communication, and records management.

You will organize calendars, assist with onboarding, coordinate workshops and events, manage purchasing workflows, and track progress against deadlines while maintaining confidential information.

Qualifications

• Associate or bachelor’s degree in business administration, office administration, health administration, or a related field.
• Two years of relevant administrative or program support experience.
• Strong organizational skills and ability to prioritize multiple tasks.
• Excellent written and verbal communication and professional interaction with staff and partners.
• Proficiency in Microsoft Office and use of shared calendars and virtual meeting platforms.

Responsabilités

• Manage calendars, arrange meetings, coordinate travel and events for assigned programmes.
• Prepare agendas, materials, minutes, and follow up on deadlines.
• Maintain electronic files and records with proper version control and retention.
• Assist onboarding by coordinating inductions, system access, and training records.
• Coordinate logistics for workshops, outreach activities, site visits, and events.
• Support scheduling for patients or research participants and route clinical questions to staff.

Connaissances

Calendar management

Record keeping

Communication

Attention to detail

Time management

Organizational skills

Formation

Associate or bachelor’s degree in business/administration/health administration

Outils

Microsoft Office

PowerPoint

Outlook

Description du poste

The Program Administrator provides administrative support for clinical, research, education, and community health programs at Marshall University and Marshall Health. Working with program managers, investigators, clinical teams, and institutional departments, the administrator helps projects run smoothly through effective scheduling, communication, record keeping, purchasing support, and coordination of routine activities.

The role supports one or more programs and requires attention to detail, sound judgement, and the ability to manage competing priorities. The administrator maintains accurate records, follows up on agreed actions, and provides a professional point of contact for staff, partners, and participants. Responsibilities are adapted to each program’s needs and established procedures.

Essential Duties and Responsibilities

Administrative and Team Support

• Manage calendars, arrange meetings, coordinate appointments, and organise travel and event logistics for assigned programmes.
• Prepare agendas, meeting materials, correspondence, and presentations. Record minutes, maintain action logs, and follow up with responsible staff on agreed deadlines.
• Maintain organised electronic files, contact lists, document templates, and shared resources. Apply consistent naming, version control, access, and retention procedures.
• Support staff onboarding by coordinating induction schedules, system-access requests, workspace arrangements, and required training records with the relevant departments.

Program Coordination and Communication

• Maintain administrative work plans and trackers for activities, deliverables, and deadlines. Alert program managers to missing information, overdue actions, and scheduling conflicts.
• Act as an administrative contact for internal teams, participating sites, vendors, and community partners. Respond to routine enquiries and direct technical, clinical, financial, or research questions to the appropriate colleague.
• Coordinate logistics for workshops, training sessions, outreach activities, site visits, and program events, including invitations, registration, attendance records, materials, and room or virtual meeting arrangements.
• Support patient or research participant scheduling, reminders, and distribution of approved information where assigned. Refer questions about eligibility, consent, treatment, or clinical concerns to authorized staff.

Purchasing and Financial Administration

• Prepare purchase requests, obtain quotations, track orders, and maintain supply and equipment inventories in accordance with institutional procedures.
• Process and track invoices, expense claims, travel reimbursements, and other payment requests through approved channels. Check supporting documentation and follow up on missing information.
• Maintain expenditure and commitment records to support budget monitoring. Assist program managers and finance staff with reconciliation, routine financial summaries, and identification of discrepancies.

Records and Reporting Support

• Enter and update administrative information in approved databases, spreadsheets, and program systems. Check records for completeness and accuracy and resolve routine discrepancies with the responsible team.
• Compile activity records, attendance figures, training logs, and other approved information for progress reports, funding reports, and program reviews.
• Track agreements, required forms, approvals, and reporting dates. Route documents for review and signature and maintain current, accessible records.
• Help prepare documentation for audits, monitoring visits, project closeout, and records archiving under the direction of program leadership.

Confidentiality and Service Improvement

• Handle personal, clinical, research, staff, and financial information discreetly and securely. Follow institutional confidentiality, data protection, and information-sharing procedures.
• Use approved systems and communication channels, maintain appropriate access permissions, and promptly report suspected errors, information-security concerns, or other administrative risks.
• Identify opportunities to simplify administrative processes, improve record quality, and reduce delays. Help maintain written procedures and implement agreed improvements.
• Provide administrative cover and other related support consistent with the role, training, and program priorities.

Location

OTHR - Other Off-Campus Location

Salary Range

Salary is commensurate with education, experience, and internal equity

Required Qualifications

Education

• Associate or bachelor’s degree in business administration, office administration, health administration, or a related field.

Experience

• At least two years of relevant administrative, office coordination, or program support experience.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks, track deadlines, and support several activities or projects concurrently.
• Clear written and verbal communication skills and a professional, helpful approach when working with colleagues, partners, patients, or research participants.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, and confidence using shared calendars, virtual meeting platforms, and electronic filing systems.
• Ability to maintain accurate records, work with routine numerical and financial information, and learn institutional purchasing, finance, and program systems.
• Sound judgement, discretion with confidential information, and the ability to work independently within established procedures while seeking guidance when needed.

Preferred Qualifications

Experience

• Experience in a university, healthcare organization, research unit, public health service, or community program.
• Experience coordinating meetings, events, staff onboarding, patient appointments, or research participant visits.
• Familiarity with electronic health records, research administration systems, project-management tools, or institutional finance and procurement platforms.