Administrative Technician

Sarpy County, NE; Papillion (NE); On-site; USD 32,000 - 48,000; Full time

Job summary

Sarpy County is seeking a dedicated administrative professional to support county operations. The role involves updating and maintaining e-docs, assisting the public with records requests, and processing document transactions including fee collection.

A strong emphasis on accuracy and confidentiality is required in a professional office setting. Ideal candidates will have at least two years of customer service experience, proficiency with Microsoft Office, and the ability to multi-task in a

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of customer service experience.
• Proficiency in Microsoft Office Suite and data management.

Responsibilities

• Update, maintain, and ensure accuracy of county e-docs and files using the records information management system.
• Assist the public in accessing records and information.
• Complete transactions to record documents and collect fees for services provided.

Skills

Customer service

Communication

Multitasking

Data entry

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

GENERAL PURPOSE

Performs a variety of administrative, clerical, and customer service tasks to support county operations. With regular attendance, receives and determines the accuracy of documents including verifying and collecting fees for services.

SUPERVISION EXERCISED

None

ESSENTIAL DUTIES

• Update, maintain and ensure accuracy of county e-docs and files, and utilize the records information management system for County correspondence, records, and reports.
• Assist the public in accessing records and information.
• Complete transactions to record documents including verifying and collecting fees for services provided.
• Perform other duties as assignedMINIMUM QUALIFICATIONS

MINIMUM QUALIFICATIONS

• High school diploma or G.E.D.
• Minimum of 2 years of experience with customer service.

KNOWLEDGE, SKILLS & ABILITIES

• Effective communication and interpersonal skills for interacting with diverse individuals.
• Ability to multi-task, prioritize, and manage time effectively.
• Proficiency in using Microsoft Office Suite, data management, communication, and other software.
• Ability to follow established policies and procedures for confidentiality while adapting to evolving privacy standards and technologies.
• Ability to build and maintain positive relationships within a team

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The work environment is typically a professional office setting, involving regular use of computers, standard office equipment, and frequent interaction with both internal staff and the public in a structured, task-oriented atmosphere. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential tasks.