Administrative Technician

Hydrogen Group; Naperville (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Hydrogen Group is seeking an Administrative Technician to support their operational tasks in Naperville, IL. This role includes processing client transactions, maintaining records, and collaborating with teams for proposal preparations. Ideal candidates should possess strong attention to detail, proficiency in CRM systems, and relevant experience in administrative roles. The position offers a 12-month contract with competitive pay.

Qualifications

• 5+ years of relevant administrative experience.
• Prior experience working with CRM systems required.
• Background in data management or customer service strongly preferred.

Responsibilities

• Process client transactions using a CRM system.
• Collaborate with internal teams to support proposals.
• Maintain organized and accurate digital records.

Skills

Attention to detail

Data accuracy

Organizational Skills

Communication Skills

Problem-solving

Collaboration

Administrative best practices

Basic analytics understanding

Education

High school diploma or equivalent

Associate's degree

Tools

CRM platforms

Microsoft Office applications

Job description

18 hours ago Be among the first 25 applicants

This range is provided by Hydrogen Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $26.50/hr

Direct message the job poster from Hydrogen Group

Naperville, IL (fully onsite to start, but could move to 2 days remote after training is complete)

Schedule: Standard Office Hours

Duration: 12-Month Contract

Pay Range: $24.00 - 26.50/ph

Job Responsibilities:

In this role, you will support and execute a range of administrative and operational tasks essential to the daily business functions of a professional services organization. Key responsibilities include:

• Processing client transactions using a customer relationship management (CRM) system with a focus on accuracy and timeliness.
• Collaborating with internal teams to gather data and support proposal preparation.
• Scanning, digitizing, and matching hardcopy documentation to CRM records.
• Maintaining organized and accurate digital records to ensure operational integrity.
• Participating in special projects and contributing to continuous process improvements.
• Addressing reporting issues, generating and interpreting reports, and responding to data inquiries.

Essential Duties and Job Functions:

• Enter and manage data in the CRM system with precision and efficiency.
• Communicate with internal teams to request and track customer usage data.
• Assist in preparing proposals based on supplier quotes.
• Ensure all scanned files are correctly paired with digital records.
• Troubleshoot and resolve discrepancies in documentation and data entries.
• Recommend and help implement workflow enhancements.
• Respond to internal information requests and support routine data analysis.

Knowledge & Skills:

• Strong attention to detail and data accuracy.
• Proficiency with CRM platforms (Salesforce preferred) and Microsoft Office applications.
• Excellent organizational skills with the ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Proactive problem-solving capabilities and ability to work independently.
• Team-oriented mindset with the ability to collaborate cross-functionally.
• Knowledge of administrative best practices and information management.
• Understanding of basic analytics and reporting.

Education & Experience:

• High school diploma or equivalent required; Associate's degree preferred.
• 5+ years of relevant administrative experience, or an equivalent combination of education and work history.
• Prior experience working with CRM systems required.
• Background in data management, document handling, or customer service strongly preferred.
• Experience in energy or professional services industries is a plus.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Electric Power Generation

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