Administrative Tech

City of Shoreview, MN; Shoreview (MN); On-site; USD 3,857,000 - 4,374,000; Full time

Benefits offered by this job

Excellent benefits

Supportive work arrangement

Job summary

City of Shoreview, MN is seeking an administrative tech for the administration department. The role handles records management, prepares council packets, processes business licenses, and provides customer service including notary duties.

The position requires attention to detail, strong organizational skills, and the ability to balance multiple priorities while working with staff, officials, and the public. Regular hours and competitive benefits are provided.

Qualifications

• High school diploma or GED.
• Two years of paid experience in a professional office or customer service setting.
• Two years of paid experience in records management and data practices.
• Experience with Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Handle records management and data practices; manage official city records.
• Respond to data requests and maintain retention/destruction per schedule.
• Prepare city council agenda packets and staff reports.
• Administer business license applications and renewals.
• Provide front-line customer service; notary services; explain policies and procedures.

Skills

Attention to detail

Customer service

Notary Public

Education

High School Diploma or GED

Associate degree in business/office administration

Tools

Microsoft Word

Excel

PowerPoint

Google Workspace

Agenda/Records management software

Job description

Shoreview, Minnesota, a premier City in the north metro area of the twin cities seeks a dependable and detail-oriented candidate for its next administrative tech for the administration department. This position performs a variety of duties such as issuing business licenses, preparing city council packets, and responding to data requests. Additionally, this position provides clerical and customer service support.

Records management and data practices

• Provides support and training to city staff for electronic records management and data practices.
• Responds to and tracks data requests.
• Maintains official city records such as resolutions, ordinances, city code, public hearing notices, packets, and minutes. Uploads records to Laserfiche. Oversees retention/destruction of administration records according to the adopted records retention schedule.
• Coordinates with staff members to maintain updates to city code.

City council and advisory boards

• Prepares and distributes city council agenda packets using agenda management software. Completes tasks related to resolutions, ordinances, and meeting minutes after council action.
• Writes staff reports for city council action.
• Assists with advisory board membership and maintaining the membership roster.

Licensing

• Manages new applications and renewals for business licenses issued by administration.

Customer service

• Serves as the first point of contact for incoming calls to city hall and the administration department. This includes responding to inquiries or re-directing to the correct department.
• Serves as Notary Public.
• Assists the public and staff with providing/interpreting policies, procedures, ordinances, statutes, etc.
• Establishes and maintains good working relationship with the general public, city staff, elected officials, other agencies, vendors, contractors, and others.

Processes and policies

• Remains current on best practices. Conducts research on policies, statutes, ordinances, procedures, etc. Recommends and implements changes as needed.
• Performs other job-related duties as assigned.

Note

This position requires regular and reliable attendance, the ability to concentrate and manage multiple priorities, attention to detail and organization, ability to use initiative and exercise good judgment, strong customer service skills, and the ability to work well with others.

Minimum Qualifications

• High school diploma or GED.
• Two years of paid experience working in a professional office or customer service setting.
• Two years of paid experience working in records management and data practices.
• Experience in Microsoft Word, Excel, and PowerPoint.

Desired Qualifications

• Associate degree in business, office administration, or closely related field.
• Experience working in city or county government.
• Experience in Google Workspace, Peak Agenda Management, and Granicus MediaManager.
• Additional experience in records management and data practices.

Hours

Typicaly, Monday - Friday, from 8:00 am - 4:30 pm

This position offers a supportive and flexible work arrangement, subject to supervisor approval.

Hiring Wage Range

$28.80 - $31.75 per hour depending on experience, plus excellent benefits. (2026 Full Wage Range: $28.80 - $38.44 per hour)

Deadline

Open until filled. First consideration given to applications received by September 16, 2026.

SUPERVISION OF OTHERS

None.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Employee is frequently required to sit, talk, listen and hear; continuously use hands/fingers dexterously; and on occasion reach with hands and arms, stand, walk, stoop, kneel and/or crouch in the performance of the job. Exerting up to 10 lbs. pounds of force periodically and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Duties of the job are primarily administrative in nature performed in an office environment. The physical and environmental hazards and risks associated with the job can be characterized as minimal.

The City of Shoreview is an Equal Opportunity Employer. We are committed to building a culturally diverse workforce and encourage all qualified candidates to apply.

In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer.