Network Manager

City-of-Concord,-CA-; Concord (CA); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

CalPERS pension

Health plans or cash-in-lieu $200

Dental insurance

Vision insurance

Vacation 15 days/year

Sick leave 12 days/year

Holidays 11/year

Administrative leave 80 hours/year

Tuition reimbursement

401(k) and 457 plans with employer 3%+

FSAs for healthcare, dependent care, 9

Life and disability insurance

Wellness program

Hybrid or 9/80 schedule

Job summary

City of Concord is seeking an experienced Network Manager to lead enterprise IT systems, cybersecurity, and digital transformation initiatives in a hybrid work environment. You will guide cloud-based infrastructure, data governance, and AI-enabled services while aligning with the IT Strategic Plan and CIP.

The role requires strong customer service, collaboration, and communication skills, plus five years in OS admin and network design.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• Five years of increasingly responsible experience in computer operating system administration and network design and administration.
• California Driver's License and a satisfactory driving record.
• Extensive knowledge of IT security concepts and controls.
• Experience managing a departmental budget.

Responsibilities

• Supervises and performs activities related to systems analysis and programming operations for centralized and networked computing systems; coordinates system installations, upgrades, and maintenance.
• Serves as system administrator; analyzes requirements and designs/modifies wide area and local area computer network systems; oversees network administration; monitors systems; manages backups.
• Concovers with departments to determine system functions and desired results; analyzes requirements; recommends modifications.
• Develops, interprets, and implements policies, procedures, and division directives; trains users on features and capabilities.
• Oversees a technical support station handling service requests for operating and network systems.
• Assists in preparing RFPs; coordinates maintenance; reconciles invoices.
• Acts as program/project manager as assigned.
• Promotes the City's Mission and values; delivers responsive, cost-effective, innovative government services.

Skills

Customer service

Team collaboration

Verbal & written communication

IT security concepts

Budget management

Strategic planning

Project management

Analytical thinking

Education

Bachelor's degree in Computer Science or related field

Tools

VMware

Cisco

HP/Dell servers

Job description

Network Manager

The City of Concord is currently looking for an experienced IT professional to fill one Network Manager vacancy in the Information Technology Department.

The Information Technology Department

The mission of the Information Technology Department is to ensure Concord's technology portfolio provides the appropriate set of tools required for delivering high-quality services to internal departments, Concord residents, and other agencies in a consistent manner sustainable over the 10-year budget horizon. The Network Manager will be a key contributor to providing high-quality support and coordination with all City business units, including the Police Department; and will enjoy using their extensive knowledge of IT security concepts and controls to protect the City's investment in IT technology and its data.

What you will be doing:

The Network Manager will lead and manage enterprise-wide IT systems, cybersecurity, and digital transformation initiatives for the City's centralized and distributed computing environments. They will oversee the design, implementation, and optimization of cloud-based infrastructure, data governance, and AI-enhanced services. This position acts as a strategic advisor and project manager for high-impact technology initiatives aligned with the City's IT Strategic Plan and Capital Improvement Program (CIP), and champions innovation, equity, and customer-centric digital services in support of the City's Mission, Vision and Values.

We are looking for someone who:

• Is service-oriented, and is experienced in providing outstanding customer service to both internal and external customers
• Is a collaborative team player
• Has excellent verbal and written communication skills
• Has VMware, Cisco, HP/Dell server experience
• Has extensive knowledge of IT security concepts and controls
• Able to use good judgement, think analytically, and make sound recommendations
• Has experience managing a budget
• Embraces and embodies the City's Mission, Vision and Values

What we offer:

• Participation in CalPERS pension, tiered based on date of hire
• A variety of health care plans or a cash-in-lieu benefit of $200 if waiving coverage
• City-paid dental insurance; employee-paid vision insurance
• Vacation accruals starting at 15 days per year, 12 days of sick leave per year, 11 paid holidays per year, plus 80 hours of administrative leave per year available upon completion of probation
• Generous tuition reimbursement program
• 401(k) and 457 deferred compensation plans, including an employer paid contribution of 3% plus $2000 annually
• Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs
• Life insurance in the amount of twice the annual salary (up to $400,000 max) and disability insurance
• A wellness program that offers annual health expos, health and nutrition education, as well as a variety of mental health resources
• Option for alternative work schedules (hybrid or 9/80), based on department approval

Nestled in the foothills of Mt. Diablo, Concord is a major East Bay community located 29 miles east of San Francisco and 58 miles north of San Jose. With a population of almost 130,000 residents occupying an area of 31 square miles, Concord is the largest city in Contra Costa County. The City's central location offers easy access to the entire Bay Area including Oakland, San Francisco, and the Silicon Valley. Concord has much to offer; its local lifestyle reflects a careful blending of the City's early California heritage, along with modern planned development. It is a harmonious community of quiet neighborhoods, an excellent park system, convenient shopping centers, large preserves of open space, a state-of-the-art hospital, and a wide variety of restaurants. Additionally, diverse public and private educational opportunities for students of all ages are available in Concord. Concord residents enjoy a Mediterranean climate with warm, dry summers and mild winters. The ideal weather and natural beauty of Concord make the area ideal for visitors and locals seeking active outdoor activities. In Concord, where 'Families Come First', one is never far from a park or an open green space for active play or just relaxing. Todos Santos Plaza, the heart of downtown Concord, features a year-round Farmer’s Market, several seasonal and community celebrations, as well as serving as a wonderful outdoor space for all to enjoy.

Conviction History and Background Investigation

If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.

• Your relatives, references, and acquaintances are asked to comment on your suitability for the position.
• The information supplied regarding your educational history is examined and verified.
• You must list a history of your residences.
• Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.
• Military service records are subject to verification.
• The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).
• Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process.
• If you have a history of recent or prolonged use of illegal controlled substances (i.e., Cocaine, Methamphetamine, Marijuana, etc.), you may be dismissed from the process.

Deliberate misstatements or omissions can and often will result in your application being rejected, regardless of the nature or reason for the misstatements/omissions. In fact, the number one reason individuals fail and/or are disqualified during the background investigation is because they deliberately withhold or misrepresent job-relevant information. Applicants must be truthful in all phases of the process and promptly submit documentation when requested.

1. Supervises and performs activities related to systems analysis and programming operations for centralized and networked computing systems; coordinates system installations, upgrades, and maintenance; assures the development, procurement, and/or adaptation of operating systems hardware and software.
2. Serves as system administrator; analyzes requirements and designs/modifies wide area and local area computer network systems; oversees network administration; monitors systems to assure proper operations; assures maintenance of computer system inventory; generates computer reports; adds/deletes users; schedules backups.
3. Confers with departments to determine system functions and desired results; analyzes departments' system and program problems and changes in requirements; identifies and recommends modifications.
4. Develops, interprets, and implements policies, procedures, and division directives; informs and trains users regarding the features, functions, and capabilities of computer systems.
5. Oversees a technical support station, which receives, logs, and responds to service, maintenance, and/or assistance requests regarding operating and network systems.
6. Supports the preparation of RFP packages for computer systems and related equipment, devices, and services; coordinates maintenance and repairs; reconciles and approves invoices for payment.
7. Attends a variety of meetings; conducts special projects.
8. Acts as program/project manager as assigned.
9. Promotes the City's Mission to make Concord a city of the highest quality by providing responsive, cost effective, and innovative government services; understands and subscribes to the vision and values adopted by the City in its Mission Statement.
10. Performs other work as assigned.

To view the full class specification for the position of Network Manager, please visit: www.governmentjobs.com/careers/concord/classspecs

Knowledge and Abilities

Knowledge of patterns and trends associated with operating system design and administration, including hardware and software design, development, and procurement for local and wide area networks. Knowledge of principles, practices, standard contract terminology, and techniques. Knowledge of microcomputer systems and peripheral hardware and software components. General knowledge of systems capabilities and limitations.

Education/Experience

Education: Possession of a Bachelor's Degree in Computer Science, or a related field.

Experience: Five years of increasingly responsible experience in computer operating system administration and network design and administration.

A California Driver's License and a satisfactory driving record are conditions of initial and continued employment.

EEO/ADA

The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or [e-mail] prior to the final filing date.