Administrative Support Team Associate, Bay Plaza - Part Time

Macy's; New York (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in New York is seeking an Administrative Support Team (AST) Colleague to enhance store operations by ensuring a well-organized Store Management Office. The successful candidate will manage administrative tasks and support human resources functions, contributing to a strong team environment.

With flexibility to work various shifts and a focus on delivering outstanding service, this role requires effective communication skills and teamwork. Employees benefit from competitive pay, wellness programs, and opportunities for professional development.

Qualifications

• 1-2 years of related experience required.
• Ability to understand and communicate effectively with customers and colleagues.
• Flexible availability, including days, evenings, weekends, and holidays.

Responsibilities

• Maintain organized Store Management Office.
• Coordinate administrative and HR functions.
• Support daily operations including scheduling and cash office management.

Skills

Effective communication

Customer service

Teamwork

Adaptability

Time management

Job description

Job Overview

As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes. You'll support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. From overseeing scheduling and managing cash office operations to facilitating the new hire onboarding process and supporting colleague engagement, your work enables store leadership and teams to focus on delivering exceptional customer service.

You'll serve as a key point of contact for both store colleagues and leadership, acting as a liaison for HR‑related matters, coordinating new hire paperwork, onboarding, and training sessions. Your role also includes maintaining store recognition programs, distributing reports, balancing the vault, and supporting maintenance requests. With professionalism, discretion, and attention to detail, you help ensure a well‑organized and supportive store environment.

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to:
  • Understand and communicate effectively with customers, co‑workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
  • Be comfortable communicating and collaborating with customers and colleagues
  • Meeting daily sales goal challenges
  • Enjoy meeting people, learning about them, and sharing information
  • Be resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • Handle electronic devices with no problem
• 1‑2 years related experience required

Essential Physical Requirements You Will Perform

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

What We Can Offer You

We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.