Administrative Support Specialist: Office Ops Lead

State of Iowa - Executive Branch; Des Moines (IA); Sur place; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement plans

Paid time off

Training and development

Résumé du poste

The Iowa Department of Health & Human Services (HHS), Community Access and Eligibility Division, is seeking an Administrative Support Assistant 3 to perform clerical support duties in the Polk County River Place HHS office. This full-time role runs Monday to Friday, 8:00 AM to 4:30 PM, with a base hourly pay of $20.16.

The position leads and coordinates office support operations and requires strong organizational skills, customer service, and proficiency with Word, Excel, Outlook, and Windows.

Qualifications

• Two years of full-time work experience in general office, clerical, data entry/processing, or related work.
• Two years of education and/or full-time experience, where 30 semester hours equals one year of full-time experience.
• Current, continuous experience in the state executive branch with specific Administrative Support Assistant criteria.

Responsabilités

• Coordinate office operations and assist the Public Service Supervisor.
• Provide friendly, professional assistance to customers and staff—in person and over the phone.
• Support team members with administrative tasks and back up when needed.
• Stay informed on policies and procedures through training and meetings.
• Work in a team environment that encourages cooperation and meeting goals.

Connaissances

Customer service

Organization

Communication

Prioritization

Confidentiality

Formation

Two years college coursework

Outils

Microsoft Word

Excel

Outlook

Windows

Description du poste

The Iowa Department of Health & Human Services (HHS), Community Access and Eligibility Division, is seeking an Administrative Support Assistant 3 to perform clerical support duties in the Polk County River Place HHS office. This full-time role runs Monday to Friday, 8:00 AM to 4:30 PM, with a base hourly pay of $20.16.

The position leads and coordinates office support operations and requires strong organizational skills, customer service, and proficiency with Word, Excel, Outlook, and Windows.