Administrative Support Specialist - Leave Administration

Triplenet Technologies; Everett (WA); On-site; USD 36,000 - 47,000; Full time

Job summary

Triplenet Technologies in Everett, WA seeks a Temporary Administrative Support Specialist – Leave Administration to support Benefits & Leave Administrators, managing leave tracking, notices, and inquiries.

Responsibilities include monitoring inbox, issuing notifications, tracking due dates, audits, and documenting processes; on-site Mon–Fri; duration 60-90 days; pay $30/hour.

Qualifications

• Three years of general administrative experience handling sensitive information.
• An Associate degree in office or business administration may substitute for two years of experience.
• An internship in human resources or benefits administration may substitute for one year of experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Monitor Benefits & Leave email inbox and respond to inquiries.
• Generate and issue notifications for leaves of absence and timelines.
• Track due dates for leave documents and send reminders.
• Track leave hours and remaining balance; alert when near expiration.
• Arrange premium payments with employees while on leave.
• Conduct system audits and prepare reports for accuracy of records.
• Document leave administration processes and SOPs.
• Support projects changing leave rules and notices to groups.
• Create meeting agendas, arrange space, and coordinate logistics.
• Track team project deliverables and timelines.
• Monitor regulations affecting leave and benefits; advise on responses.

Skills

Office software

Written communication

Time management

Confidential information handling

Meeting notes

Education

Associate degree or equivalent

HR/Benefits internship substitution

Tools

PeopleSoft

MS Office

Job description

Administrative Support Specialist - Leave Administration

Job Title: Temporary Administrative Support Specialist – Leave Administration

Job Summary: This position provides specialized support and coordination to the Benefits & Leave Administrators in employee leave management processes. The role also serves as a key point of contact for employees, resolving issues related to leave through tracking leave hours, timelines, and notices.

Job Duties:

• Monitor the Benefits & Leave email inbox and respond to inquiries.
• Generate and issue notifications for leaves of absence, meeting state and federal notice requirements and timelines.
• Track due dates for employees to submit leave documents and send reminders as needed.
• Track the number of leave hours available, based on the specific type of leave that is being requested or used.
• Monitor remaining available leave hours, alert Administrators when leaves are approaching expiration, and send employees notices.
• Arrange premium payments with employees while they are out on a leave of absence.
• Conduct system audits and prepare reports that ensure accuracy and integrity of the leave and absence records and data.
• Document leave administration processes and standard operating procedures.
• Support major projects related to changes in leave rules and specific notifications to employee groups.
• Create meeting agendas, arrange meeting space, and coordinate logistics.
• Track team project deliverables and timelines.
• Monitor State and Federal regulations relevant to leave and benefits and make recommendations to internal partners on how to respond to new laws/regulations.
• Perform other duties of a similar nature or level as needed.

Minimum Qualifications:

• Three years of general administrative experience working with sensitive and confidential information. An Associate degree in office administration, business administration, or a related field may substitute for two years of experience. An internship in human resources or benefits administration may substitute for one year of experience.
• A year of experience in a benefit and/or leave administration, or employee service role.
• An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements:

• Federal, State, and Local regulations governing benefits and how various laws intersect (e.g.: HIPAA, ADA, and ADAA)
• HRIS and HRMS tools, such as PeopleSoft
• General office procedures, practices, and etiquette
• Grammar, spelling, and punctuation rules
• Data and record management
• Procedures for maintaining confidentiality of sensitive and protected personal information

Skill Requirements:

• Fostering an inclusive workplace by valuing and leveraging diversity, equity, and inclusion. Inspiring and fostering team commitment, pride, and trust. Facilitating cooperation and motivating team members to accomplish group goals while treating others with courtesy, sensitivity, and respect.
• Demonstrated skill using office applications such as Microsoft Office Word, Excel, PowerPoint, or similar programs.
• Strong written and verbal communication
• Time management, managing multiple tasks, and adjusting to changing priorities
• Exercising good judgment to discern when to take issues to a higher level for guidance or resolution
• Taking and transcribing meeting notes
• Continuous learning

Preferred Skills and Knowledge:

• Experience working in the public sector or the transportation industry
• Knowledge of various types of leaves and benefit plans.

Working Conditions: Onsite Monday – Friday. Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 10 pounds occasionally.

Location: Everett
Duration: 60-90 days
Pay: $30 hour