Administrative Support Specialist I - GMCD Code Enforcement

Collier County; Naples (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Collier County in Naples, FL seeks an Administrative Clerk to provide clerical and administrative support to an assigned Division. Responsibilities include preparing forms, entering data, maintaining files, and assisting callers and visitors.

The ideal candidate has a high school diploma or GED and at least one year of related experience, with fingerprinting required. Salary is at the full pay range for the position, with offers guided by qualifications and experience.

Qualifications

• High school diploma or GED required.
• One (1) year of related experience.
• Fingerprinting required.

Responsibilities

• Prepares division records, reports and forms; proofreads for accuracy and completeness; and processes documents and mail.
• Enters data and retrieves information from databases; maintains automated and manual files; generates logs and listings.
• Schedules hearings and pre-hearing meetings; sets up equipment for in-person hearings.
• Receives visitors and callers; provides information and directs them to appropriate staff.
• Maintains division files/records and coordinates with other divisions as needed.

Skills

Data entry

Records management

Office support

Customer service

Attention to detail

Education

High school diploma or GED

Job description

Collier County strives to be an employer of choice, and many of our employees build long-term careers with us. The salary listed in the job description reflects the full pay range for this position, from entry level through advanced career stages.

NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.

Provides clerical and administrative support to an assigned Division. Work involves preparing a variety of documents such as operational and administrative forms, reports, records and summaries; entering data and retrieving information from division databases; maintaining automated and manual files; and assisting callers and/or visitors.

• Prepares division records, reports and forms; prepares correspondence and letters; receives documents and/or retrieves information from drafts, summaries, databases or other source documents; and incorporates information into prepared materials; and proofreads for accuracy and completeness. Copies and distributes documents as appropriate.
• Prepares and processes hearing agendas, hearing notices, public notices; prepares and processes program/operational documents (permits, work orders, applications, agreements, deeds, project records, etc.); research, assemble and compile information needed to complete documents. Reviews and proofreads legal decisions and documentation.
• Establishes, updates and maintains information in automated information systems; enters operational, account, and/or program information into databases; retrieves data from databases; creates new spreadsheets/files; and purges old data; research information from databases as requested; generates reports, logs and listings from databases; may include scanning paper documents into digital database.
• Schedules hearings and pre-hearing meetings.
• Sets up equipment for in-person hearings, assists with exhibits.
• Receives and assists visitors and/or callers; provides information; and/or directs visitor/caller to appropriate staff member or Division.
• Prepares and maintains Division files and records to include files of Division correspondence, program records, legal documents, etc.; photocopies documents and distributes and/or files; and requests information from other Divisions as necessary to complete Division records/files.
• Receives, dates and distributes incoming mail; prepares and proofreads outgoing mail.
• Supports a collaborative office environment and provides backup on priority tasks when team members are absent.

• High school diploma or GED required.
• One (1) year of related experience.
• Fingerprinting required.

• Salary offers above the minimum of the pay grade may be considered based on qualifications.
• Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an incident-by-incident basis, the County’s Administrative Office will make the determination as to who will be required to work.
• This job posting is not intended to be all-inclusive list of responsibilities, skills or working conditions associated with the position.