Administrative Support Specialist - Behavioral Health

Paycom - ATS; Brunswick (GA); On-site; USD 29,000 - 38,000; Full time

Job summary

Gateway BHS in Brunswick, GA seeks a Clerk I to provide administrative support to Behavioral Health and IDD programs. You will schedule appointments, enter data, file records, and assist staff, consumers, and visitors.

The role emphasizes excellent customer service, confidentiality, and accurate documentation. Proficiency with Microsoft Office and scheduling systems, along with strong communication and organizational skills, are essential.

Qualifications

• One year of related administrative, clerical, customer service, or office support experience.
• Ability to communicate effectively, maintain confidentiality, and follow procedures.
• Proficiency with Microsoft Office and basic data entry accuracy.

Responsibilities

• Greets visitors, consumers, family members, and staff and directs them appropriately.
• Uses scheduling software to schedule consumer appointments and maintain calendars.
• Performs data entry and maintains records in accordance with policies.
• Processes fees and payments for services when assigned.
• Completes forms, prepares correspondence, and distributes reports.
• Answers telephones, takes messages, and transfers calls as needed.
• Maintains organized files and confidentiality of information.
• Supports office operations and workflow efficiency across departments.

Skills

Data entry

Customer service

Microsoft Office

Scheduling

Records management

Tools

Scheduling software

Electronic filing systems

Job description

Gateway BHS in Brunswick, GA seeks a Clerk I to provide administrative support to Behavioral Health and IDD programs. You will schedule appointments, enter data, file records, and assist staff, consumers, and visitors.

The role emphasizes excellent customer service, confidentiality, and accurate documentation. Proficiency with Microsoft Office and scheduling systems, along with strong communication and organizational skills, are essential.