Administrative Support Specialist - #001021

Western Carolina University Inc; Cullowhee (NC); Sur place; USD 35 000 - 59 000; Plein temps

Résumé du poste

The Administrative Support Specialist position is on-site in Cullowhee, NC, supporting the RAPID Center and the Engineering Discovery program within the College of Engineering and Technology. You will manage forms, procurement, travel, contracts, invoicing, event planning, scheduling, and records to keep operations running smoothly.

Qualified applicants have a high school diploma or equivalent with at least one year of related office experience, strong MS Office skills (Excel), excellent

Qualifications

• High school diploma or equivalent with at least one year of related office experience, or equivalent combination of training and experience.
• Must be eligible to work in the United States without sponsorship.
• Proficiency in MS Office, especially Excel, for data analysis and reporting.
• Strong communication and organizational skills.
• Ability to take initiative and improve processes.
• Experience with web editing and social media for organizational use.

Responsabilités

• Manage forms and documents and oversee procurement and purchasing processes.
• Coordinate travel arrangements and maintain contracts and agreements.
• Handle billing and invoicing and assist with event planning.
• Schedule meetings, maintain records, and collaborate with campus units to ensure smooth operations.

Connaissances

Effective communication & customer

Creativity & organization

MS Office proficiency

Invoicing & receipts

Initiative & process improvement

Web editing & social media

Formation

High school diploma or equivalent

Outils

MS Office Suite

Description du poste

Administrative Support Specialist - #001021

Working Title Administrative Support Specialist - #001021

Department

Department RAPID Center

About WCU

Western Carolina University continues to rank high on Forbes ‘Best Employers’ lists each year. Including:

• 2025 – Ranked 1st in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.
• 2024 – Ranking in the top 8.5% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 34 out of the top 400 employers across all industries.
• 2023 – Ranked in the top 20% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 97 out of the top 500 employers across all industries.
• 2022 – Ranked 14th in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.

Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South. Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service. WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.

Position Summary

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA).

The Administrative Support Specialist will provide essential administrative assistance to both The Rapid Center and the Engineering Discovery program within the College of Engineering and Technology.

Key responsibilities include managing forms and documents, overseeing procurement and purchasing processes, coordinating travel arrangements, maintaining contracts and agreements, handling billing and invoicing, and assisting with event planning. The role also involves general administrative support such as scheduling meetings, maintaining records, and collaborating with various campus units to ensure smooth operations.

Must be eligible to work in the United States without sponsorship.

Knowledge, Skills, & Abilities Required for this Position

• Effective Communication and Customer Service Skills: Strong verbal and written communication skills, with the ability to interact professionally and courteously with faculty, staff, students, and external partners. Proven ability to provide excellent customer service and respond effectively to inquiries.
• Creativity and Organizational Skills: Ability to think creatively and develop engaging materials, while also maintaining strong organizational skills to manage tasks and deadlines efficiently.
• Proficiency in MS Office Tools: Advanced proficiency in Microsoft Office Suite, including Excel, for data analysis, reporting, and creating spreadsheets.
• Experience with Invoicing and Receipt Management: Knowledge of basic customer invoicing processes and experience managing receipts or financial documentation.
• Initiative and Process Improvement: Ability to take initiative, identify areas for improvement, and implement solutions to enhance efficiency and effectiveness in operations.
• Web Editing and Social Media Skills: Experience with web editing tools and social media platforms, particularly for business or organizational use, to engage audiences and promote initiatives.

Minimum Qualifications

Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Anticipated Hiring Range

Anticipated Hiring Range $44,510

Position Type

Position Type Permanent Full-Time

Number of Hours per Week

Number of Hours per Week 40

Number of Months per Year

Number of Months per Year 12

Salary Band Range

Salary Band Range $34,602 - $58,870

Salary Grade

Salary Grade For administrative purposes during the implementation of Career Banding this journey level posiiton is considered a Salary Grade 61

Open Date

Open Date 11/05/2026

Close Date

Close Date 11/19/2026

Open Until Filled No

Background/E-Verify

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

EOE

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call [phone] or email at [e-mail].

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Required Documents

• Cover Letter/Letter of Application
• Resume
• List of references

Optional Documents

• DD-214
• NGB 23A (RPAS)
• DD256 or NGB22

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • HigherEdJobs.com
  • Inside Higher Ed
  • HERC - Higher Education Recruitment Consortium
  • Website - Jobs.wcu.edu
  • Indeed.com
  • Personal Referral
  • Agency Referral
  • Other