Administrative Support Specialist

Zachary Piper Solutions; Virginia; Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401(k)

PTO & Holidays

Sick Leave

Remote Work

Job summary

Zachary Piper Solutions, a federal contractor, seeks an Administrative Support Specialist to support the VA War Room from a 100% remote position within the continental United States. You will manage documentation, prepare executive reports, coordinate stakeholders, and contribute to QA and process improvement.

This role requires 1–3 years in federal healthcare operations, strong MS Office skills, and the ability to obtain a VA PIV card. Occasional travel to Washington, DC may be required.

Qualifications

• Bachelor's degree required.
• 1–3 years in federal healthcare programs or related operations.
• Advanced MS Office (PowerPoint, Word, Excel) proficiency.
• Experience preparing executive-level reports and briefs.
• Experience with documentation management, QA, reporting or process improvement.
• Strong written and verbal communication; able to manage multiple deadlines.
• Eligibility to work in the United States; ability to obtain VA PIV card after Tier 2/MBI.
• Preferred: VA/VHA, CMS, Medicare/Medicaid, CIRTS, or CFE certification.

Responsibilities

• Develop and format PowerPoint presentations, executive briefings, reports, dashboards, and communications for VA leadership.
• Organize case documentation, supporting evidence, referral packages, and case tracking materials.
• Support analytic reporting, quality assurance reviews, and preparation of workpapers and deliverables.
• Develop and maintain SOPs, workflow process maps, quality checklists, and process documentation.
• Coordinate stakeholder meetings, document meeting minutes, and track action items through completion.
• Create training materials, templates, governance reports, white papers, and knowledge transfer documentation.
• Collaborate with program managers, investigators, and healthcare stakeholders in a fast-paced environment with changing priorities.

Skills

MS Office Proficiency

Executive Reporting

Documentation Management

Stakeholder Coordination

Quality Assurance

Process Improvement

Communication Skills

Multitasking

Education

Bachelor's degree

Tools

PowerPoint

Word

Excel

CIRTS

Job description

Zachary Piper Solutions is seeking an Administrative Support Specialist to support a high-visibility Veterans Health Administration (VHA) Fraud Rapid Response Center ("VA War Room") through a 100% remote work arrangement within the continental United States. The Administrative Support Specialist will support federal healthcare fraud, waste, and abuse initiatives through documentation management, executive reporting, stakeholder coordination, quality assurance, and process improvement activities.

Responsibilities of the Administrative Support Specialist include:

• Develop and format PowerPoint presentations, executive briefings, reports, dashboards, and communications for VA leadership
• Organize case documentation, supporting evidence, referral packages, and case tracking materials
• Support analytic reporting, quality assurance reviews, and preparation of workpapers and deliverables
• Develop and maintain SOPs, workflow process maps, quality checklists, and process documentation
• Coordinate stakeholder meetings, document meeting minutes, and track action items through completion
• Create training materials, templates, governance reports, white papers, and knowledge transfer documentation
• Collaborate with program managers, investigators, and healthcare stakeholders in a fast-paced environment with changing priorities

Qualifications of the Administrative Support Specialist include:

• Bachelor's degree
• 1-3 years of experience supporting federal healthcare programs, program operations, compliance initiatives, or healthcare administration
• Advanced proficiency with Microsoft Office, including PowerPoint, Word, and Excel
• Experience preparing executive-level reports, presentations, briefings, and professional documentation
• Experience with documentation management, quality assurance, reporting, program coordination, or process improvement
• Strong written and verbal communication skills with the ability to manage multiple priorities and deadlines
• Ability to pass a Tier 2 / Moderate Background Investigation (MBI) and obtain a VA Personal Identity Verification (PIV) card
• Must be eligible to work in the United States
• Preferred: Experience supporting VA/VHA, CMS, Medicare, Medicaid, VA Community Care, healthcare claims, payment integrity, compliance, or fraud, waste, and abuse programs
• Preferred: Experience with case management or compliance tracking systems, including CIRTS
• Preferred: Certified Fraud Examiner (CFE) certification or related credential

Compensation for the Administrative Support Specialist includes:

• Salary Range: $60,000 - $75,000, depending on experience
• Comprehensive Benefits: Medical, Dental, Vision, 401(k), PTO, Holidays, and Sick Leave as required by law
• 100% remote work arrangement within the continental United States
• East Coast working hours with occasional travel to Washington, DC for in-person meetings

This job opens for applications on October 9, 2026. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: Administrative Support Specialist, Administrative Assistant, Program Analyst, Program Support Analyst, Project Coordinator, PMO Support, PMO Analyst, Federal Healthcare, VA, VHA, Veterans Health Administration, CMS, Medicare, Medicaid, VA Community Care, Healthcare Claims, Payment Integrity, Fraud Waste and Abuse, FWA, Compliance, Case Management, Case Documentation, Referral Packages, Quality Assurance, QA, SOP, Workflow Mapping, Process Improvement, Governance Reporting, Dashboards, Executive Presentations, Executive Briefings, PowerPoint, Microsoft Office, Word, Excel, Stakeholder Management, Meeting Coordination, Action Item Tracking, Knowledge Management, Training Materials, Documentation Management, CIRTS, Public Trust, Tier 2, Moderate Background Investigation, MBI, PIV Card, Federal Contractor, Remote, Work From Home, Washington DC, Healthcare Program Support.