Administrative Support Specialist

Mississippi Power Co; Mobile, Northern (AL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Alabama Power is seeking a General Clerk for the Mobile area to support the engineering office with administrative duties and customer service. The role emphasizes organization, attention to detail, and teamwork in a fast-paced environment.

Responsibilities include work order processing, billing, permits, timekeeping, and coordinating meetings, with a focus on safety and reliability in daily office operations. Reports to the Engineering Supervisor.

Qualifications

• Must have proficient computer skills and a thorough understanding of Windows and Microsoft Office applications.
• Must have a working knowledge of, or the ability to learn, various systems including: Oracle Expenses, PaySOurce, C2M, JETS, CAMP, NJUNS, ARCOS, and ADMS
• Previous clerical duties or administrative support preferred

Responsibilities

• Work order assembly
• Processing joint use and customer billing
• Processing permits
• Timekeeping, invoice and expense processing
• Addressing customer needs via the telephone and in person
• Communicating with other departments regarding customer concerns
• Office supply management
• Scheduling and support for meeting arrangements
• Storm restoration assistance
• Overall office support including customer service and various other miscellaneous tasks

Skills

Strong communication

Excellent organizational skills

Time management

Customer service

Team player

Tools

Oracle Expenses

PaySOurce

C2M

JETS

CAMP

NJUNS

ARCOS

ADMS

Job description

Alabama Power is seeking a General Clerk for the Mobile area to support the engineering office with administrative duties and customer service. The role emphasizes organization, attention to detail, and teamwork in a fast-paced environment.

Responsibilities include work order processing, billing, permits, timekeeping, and coordinating meetings, with a focus on safety and reliability in daily office operations. Reports to the Engineering Supervisor.