General Clerk | PD Mobile

Mississippi Power Co; Mobile, Northern (AL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Alabama Power is seeking a General Clerk for the Mobile area to support the engineering office with administrative duties and customer service. The role emphasizes organization, attention to detail, and teamwork in a fast-paced environment.

Responsibilities include work order processing, billing, permits, timekeeping, and coordinating meetings, with a focus on safety and reliability in daily office operations. Reports to the Engineering Supervisor.

Qualifications

• Must have proficient computer skills and a thorough understanding of Windows and Microsoft Office applications.
• Must have a working knowledge of, or the ability to learn, various systems including: Oracle Expenses, PaySOurce, C2M, JETS, CAMP, NJUNS, ARCOS, and ADMS
• Previous clerical duties or administrative support preferred

Responsibilities

• Work order assembly
• Processing joint use and customer billing
• Processing permits
• Timekeeping, invoice and expense processing
• Addressing customer needs via the telephone and in person
• Communicating with other departments regarding customer concerns
• Office supply management
• Scheduling and support for meeting arrangements
• Storm restoration assistance
• Overall office support including customer service and various other miscellaneous tasks

Skills

Strong communication

Excellent organizational skills

Time management

Customer service

Team player

Tools

Oracle Expenses

PaySOurce

C2M

JETS

CAMP

NJUNS

ARCOS

ADMS

Job description

General Clerk | PD Mobile

JOB SUMMARY

This job will be filled as a Non-Exempt Level 3-6 depending on the experience, skills and abilities of the successful candidate. This position will be located at the engineering office in West Mobile. Candidate must be a self-starter who supports Safety First, is well organized, and works well in a team environment. Candidate must possess a positive attitude, customer focus, and attention to detail.

Primary duties would include: work order assembly, processing joint use and customer billing, processing of permits, timekeeping, invoice and expense processing, addressing customer needs via the telephone and in person, communicating with other departments regarding customer concerns, office supply management, scheduling and support for meeting arrangements, storm restoration assistance, and overall office support including customer service and various other miscellaneous tasks. This position reports directly to the Engineering Supervisor.

Experience Requirements

• Must have proficient computer skills and a thorough understanding of Windows and Microsoft Office applications
• Must have a working knowledge of, or the ability to learn, various systems including: Oracle Expenses, PaySOurce, C2M, JETS, CAMP, NJUNS, ARCOS, and ADMS
• Previous clerical duties or administrative support preferred

Knowledge, Skills & Abilities

• Strong communication, interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Effective time management skills
• Ability to handle telephone calls and direct customers with a high degree of professionalism and courtesy
• Requires a wide range of administrative and general support duties of a highly responsible and confidential nature

Other Attributes:

• Demonstrate Our Values: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance
• Ability to work independently, as well as in a team environment
• Demonstrate initiative, personal ownership and accountability

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama.

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 21859

Job Category: Administrative & Clerical

Job Schedule: Full time

Company: Alabama Power