Administrative Support Specialist

Apex Staffing; Little Rock (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

A premier Arkansas law firm in Little Rock is seeking a high-energy Administrative Support Specialist to handle day-to-day work for client cases in a fast-paced, high-volume environment.

In-office Monday through Friday 8:30am–5:30pm. Responsibilities include contacting clients daily for documentation, handling about 80 calls per day, and providing preliminary legal and administrative support to attorneys and staff. Excellent benefits and room for growth.

Qualifications

• High School Diploma is required.
• Minimum 2 years of customer service experience.
• Legal experience preferred.
• Ability to work in a fast-paced environment.
• Excellent computer and typing skills.
• Knowledge of firm policies and procedures.
• Urgency to provide exceptional customer service.

Responsibilities

• Oversee a list of clients to contact daily regarding documentation that needs to be completed
• Handle on average 80 out bound and inbound calls
• Outbound dialing will consist of follow up to customers' accounts, account verification, completion of necessary paperwork and detailed research
• Inbound calls will consist of answering questions from customers related to their case
• Provide preliminary legal and administrative support to attorneys and staff

Skills

Customer service

Typing

Computer skills

Communication

Office administration

Education

High School Diploma

Job description

Premier Arkansas law firm looking for a high energy Administrative Support Specialist to handle the day-to-day work for client cases in a fast-paced, high-volume environment in their Little Rock office!

Job Responsibilities

• Oversee a list of clients to contact daily regarding documentation that needs to be completed
• Handle on average 80 out bound and inbound calls
• Outbound dialing will consist of follow up to customers' accounts, account verification, completion of necessary paperwork and detailed research
• Inbound calls will consist of answering questions from customers related to their case
• Provide preliminary legal and administrative support to attorneys and staff

Job Requirements

• High School Diploma
• At least 2 years of customer service experience
• Previous legal experience preferred
• Ability to work in a fast-paced environment
• Excellent computer and typing skills
• Ability to maintain knowledge of law firm policies and procedures
• The urgency to provide exceptional customer service

$16.00/hr with plenty of room for growth!

Excellent benefits

In-office Monday - Friday 8:30am to 5:30 pm