Administrative Support - Municipal Court

Jefferson County, Mo Local Government; Hillsboro (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Jefferson County, Mo Local Government is seeking an Administrative Support professional for the Municipal Court to perform advanced clerical work and support court dockets. The role handles inquiries, payments, filings, notices, scheduling, and public information with accuracy and confidentiality.

The ideal candidate will have a HS diploma or GED and at least two years of related experience, plus ability to work with multi-line phones, data entry, and various court management tools.

Qualifications

• HS diploma or GED required.
• Minimum 2 years of relevant work experience.
• May require a valid State Driver’s License.

Responsibilities

• Front Desk & Public Interaction: assist walk-in customers and direct to staff.
• Payment Handling: process payments and receipts, balance batches.
• Court & Hearing Support: update dockets and schedule hearings.
• Bonds & Warrants: issue/recall warrants and monitor jail log.
• Data Entry & System Updates: enter filings and maintain records.
• Phone Support & Routing: manage multi-line phones and route calls.

Skills

Public interaction

Cash handling

Data entry

Phone support

Interdepartmental coordination

Record requests

Education

HS diploma or GED

Tools

Devnet

Invoice system

SMC case management system

Microsoft 365

Adobe Acrobat

Laserfiche

Job description

Close Date

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Non-Exempt

Description

JOB SUMMARY

Performs advanced clerical work of moderate difficulty and complexity involving a variety of tasks for court dockets. Handles inquiries, payments, filings, notices, complaints, scheduling, and public information while ensuring accuracy, confidentiality, professionalism, and adherence to established legal and administrative procedures.

ESSENTIAL JOB FUNCTIONS

• Front Desk & Public Interaction: Assist walk-in customers; check in defendants; answer questions; direct to appropriate staff.
• Payment Handling: Receive cash/card/check payments; issue receipts; balance batches and reconcile discrepancies.
• Court & Hearing Support: Prepare and update dockets; notify parties; schedule/reschedule hearings and appointments.
• Bonds & Warrents: Issuing and recalling warrants, bond posting and bond forfeitures. Checking daily jail log and notifying Administrative Supervisor and Court Administrator of in custody.
• Complaint & Case Intake: Log complaints and requests; confirm jurisdiction; initiate case documentation.
• Public Notices & Mailings: Prepare, mail, and track notices, summonses, hearing letters, and postings.
• Counter Documentation: Prepare letters, cost bills, notices, and routine correspondence.
• Customer Issue Resolution:De-escalate difficult interactions; provide clear explanations of procedures and requirements.
• Record Requests & Certified Copies: Fulfill record searches; produce certified copies; explain available documents.
• Phone Support & Routing: Manage multi-line phone systems; provide information; route calls accurately.
• Data Entry & System Updates: Accepting any and all e-filings.
• File Maintenance: File, close, and audit case files for completeness and accuracy.
• Interdepartmental Coordination: Communicate with courts, planners, inspectors, finance, and law enforcement.
• Workflow and Counter Support: Assist with peak workloads, public meetings, and high-volume customer periods.

The individual in this role is expected to contribute to the team's efforts by completing other related tasks, as may be assigned.

Position Administrative Support - Municipal Court

Position Requirements

EDUCATION AND EXPERIENCE – The following are the minimum education and experience required for the position. An equivalent combination of education, training and experience may be considered.

Education

• HS diploma or GED

Experience

• 2 years previous relevant work experience is required.

Special Experience

Training Requisites

Certifications

Licensing

• May require a valid State Driver’s License

EQUIPMENT AND TOOLS

Computer; dual monitors; Microsoft 365; Adobe Acrobat; word processing; printer/scanner/copier; fax machine; calculator; postage meter; folding machine; multi-line phone; cash register; ten key; micro film; laserfiche; filing systems; Devnet; invoice system; SMC case management system.

WORK ENVIRONMENT

• Office and courtroom environment with frequent public interaction. Requires attention to detail, confidentiality, and ability to manage stress during court sessions. May include evening court hours.
• Many situations will require early morning or late evening hours.
• May rarely be exposed to uncomfortable temperatures, humidity, noise, chemicals/gases, contagious diseases, airborne particles/pathogens, and/or physical trauma.

PHYSICAL ABILITIES

• Work requires the ability to sit, stand, walk for extended periods of time.
• Work requires the ability to complete repetitive wrist, hand, and/or fine motor movement.
• Work requires the ability to grasp, pull, push, and reach.
• Work requires the ability to talk, hear, listen, and comprehend.
• Work requires the ability to drive and/or operate mechanical equipment.
• Work requires visual acuity of 20 feet or more, visual acuity of 20 inches or less, three dimensional vision, precise hand/eye coordination, the ability to identify and distinguish colors
• Must be able to lift up to 50 pounds.
• Work requires the ability to stoop, kneel, crouch, and/or crawl.

*Jefferson County offers reasonable accommodation in the hiring and employment process for individuals with disabilities. If you need assistance to accommodate a disability, you may request an accommodation at any time.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws, and employees may be required to comply with the changes.

Shift -not applicable-

Normal Entry Salary $18.24 per hour

EOE Statement Jefferson County Government is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, physical or mental disability, genetic information, protected veteran or uniformed servicemember status or any other characteristic protected by local, state or federal law.

This position is currently accepting applications.