Administrative Support Manager

Michael Page; New York (NY); Hybrid; USD 155,000 - 175,000; Full time

Benefits offered by this job

Hybrid flexibility

Comprehensive benefits

Professional growth

Job summary

Michael Page in New York is seeking an Administrative Support Manager to oversee secretarial and business support operations across the NY office. You will manage workflows, budgets, and staffing to align with firm goals and client needs.

The role requires a strong background in administrative leadership, a Bachelor's degree, and 8+ years in management. You will mentor staff, collaborate with senior leadership, and drive process improvements in a hybrid work environment.

Qualifications

• 8+ years of administrative management experience.
• Bachelor’s degree is required.
• Strong communication and interpersonal skills.
• Proficient in office management tools and software.
• Proactive approach to problem-solving and process improvement.

Responsibilities

• Oversee daily operations of secretarial and business support teams.
• Develop and implement efficient workflows to boost productivity and client satisfaction.
• Provide coaching, training and mentorship to support staff.
• Collaborate with senior leadership to address administrative needs.
• Monitor budgets, resources and schedules for administrative operations.
• Ensure compliance with policies and industry standards.
• Identify improvement opportunities and drive efficiency initiatives.
• Serve as the main point of contact for administrative support issues.

Education

Bachelor's degree

Tools

Office management software

Job description

The Administrative Support Manager will oversee and streamline secretarial and business support operations within a large global firm. This role is responsible for workflow management, recruitment, training and dvelopment, and performance improvement conversations for the NY office.

This global firm is top ranked globally and specializes in coimplex transactions and litigation for their clients.

Description

• Manage and oversee daily operations of the secretarial and business support team, ensuring alignment with organizational goals.
• Develop and implement efficient workflows and processes to enhance team productivity and client satisfaction.
• Supervise, mentor, and provide training to support staff to ensure optimal performance and professional growth.
• Collaborate with senior leadership and other departments to address administrative needs and provide solutions.
• Monitor and manage budgets, resources, and schedules for administrative operations.
• Ensure compliance with organizational policies and industry standards.
• Identify areas for improvement and drive initiatives to enhance operational efficiency.
• Act as the primary point of contact for resolving issues related to administrative support services.

Profile

A successful Administrative Support Manager should have:

• A strong background in administrative leadership, ideally within a Big Law environment.
• Bachelors degree is required.
• 8+ years of administrative management experience is required.
• Strong communication and interpersonal skills to collaborate with diverse teams and stakeholders.
• Proficiency in office management tools and software.
• A proactive approach to problem-solving and process improvement.

Job Offer

• Competitive annual salary ranging from $155,000 to $175,000 USD.
• Comprehensive benefits package to support your well-being.
• Opportunities for professional growth and development within a Big Law environment.
• An inclusive and supportive work environment with hybrid flexibility.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.