Administrative Support Lead- Adolescent Med Clinic

Nationwide Children's Hospital; Columbus (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus seeks an experienced administrator to supervise the Administrative Assistant staff and oversee daily department operations. The role includes mentoring, training, evaluating performance, and policy implementation while collaborating across departments to improve communication and workflows.

The ideal candidate has a high school diploma or equivalent, plus healthcare administration experience; Ambassador Program completion within 12 months is required.

Qualifications

• High School Diploma or Equivalent, required; business-related coursework preferred.
• Ambassador Program must be completed within first 12 months of employment.
• Three years administrative experience; two years of office management or supervisory experience preferred; healthcare experience preferred.

Responsibilities

• Oversees daily operations of the Administrative Assistant staff including HR functions, mentoring and training, performance evaluations, formulating and implementing departmental policies, and assigning new or additional responsibilities.
• Collaborates across boundaries to improve communication and operations of the department.
• Manages and/or delegates multiple projects simultaneously to ensure successful completion.
• Creates and maintains various schedules including: administrative staff, medical professionals, clinical, and department responsibilities.

Skills

Staff supervision

Mentoring

Training

Communication

Policy implementation

Scheduling

Education

High School Diploma or Equivalent

Business coursework preferred

Tools

Microsoft Office

Healthcare admin software

Job description

Overview: Job Description Summary:

Manages the daily operations of the department and serves as the immediate supervisor of the administrative staff.

Job Description: Essential Functions:

Oversees the daily operations of the Administrative Assistant staff including: human resource functions, mentoring and training, performance evaluations, formulating and implementing departmental policies, and assigning new or additional responsibilities. Collaborates across boundaries to improve communication and operations of the department. Manages and/or delegates multiple projects simultaneously to ensure successful completion. Creates and maintains various schedules including: administrative staff, medical professionals, clinical, and department responsibilities.

Education Requirement:

High School Diploma or Equivalent, required. Business-related or professional development coursework, preferred.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Must complete Ambassador Program within first 12 months of employment.

Experience:

Three years administrative experience, required. Two years of office management or supervisory experience, preferred. Experience in a healthcare, preferred.

Physical Requirements:

OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs FREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: (not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.