Administrative Support III - Dept of Dentistry

Nationwide-Children; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Nationwide-Children in Columbus, OH is seeking an experienced administrative professional to support a Section Chief and dental clinic schedulers with complex scheduling, travel planning, and reimbursement processing; you will coordinate meetings, reserve travel, and prepare itineraries in line with hospital standards.

The role requires at least three years of administrative experience, a high school diploma, strong computer skills, and a customer‑oriented approach to internal and external

Qualifications

• High school diploma or equivalent required; professional development coursework preferred.
• Minimum 3 years administrative experience; healthcare setting preferred.
• Ambassador Program within 12 months of employment.

Responsibilities

• Schedule appointments and meetings; coordinate travel arrangements and itineraries.
• Process reimbursements and maintain office records.
• Provide excellent service to internal and external customers; support department projects.
• Assist in training orientation of colleagues as needed.

Skills

Administrative experience

Scheduling

Travel arrangements

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Overview:Support BOC as needed for schedule and/or template maintenance in QGenda and Epic softwaresSupport Admin II Dental Clinic schedulers as backup for various scheduling duties related to patient care including telephone interactionJob Description Summary:Performs a wide variety of complex administrative activities for a Section Chief or VP, and/or others as assigned.Job Description:Essential Functions:Schedules appointments and meeting locations; coordinates business events. Manages travel arrangements including air reservations, scheduling options, hotel and car rental. Develops travel itineraries in alignment with NCH standards. Responsible for completion of reimbursement requests.Provides excellent service to both internal and external customers by applying best practices and standard operating procedures. Anticipates problems and proposes solutions in advance.Coordinates special projects within assigned department.May provide assistance in training and orientation of colleagues.Creates moderately complex correspondence, spreadsheets and visual presentations for projects.Education Requirement:High School Diploma or Equivalent; business-related or professional development coursework preferred.Licensure Requirement:(not specified)Certifications:(not specified)Skills:Must complete Ambassador Program within first 12 months of employment.Experience:3 years administrative experience preferred. Experience in a healthcare environment may be desired.Physical Requirements:OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbsFREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, WalkingCONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing – Far/near, SittingAdditional Physical Requirements performed but not listed above:(not specified)"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"