Administrative Support II

Advocate Health; Winston-Salem (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Advocate Health is seeking an administrative support professional to manage calendars, travel arrangements, and document preparation. The role emphasizes confidentiality, strong communication, and efficient multitasking in a fast-paced office environment.

The ideal candidate will have at least 1 year of administrative experience, proficiency in MS Office, and a professional demeanor suitable for handling sensitive information.

Qualifications

• High School Diploma required.
• Typically requires 1 year of administrative support experience.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Strong time management, discretion, and communication skills.
• Ability to maintain confidentiality.
• Professional demeanor and customer service orientation.
• Ability to create and compile documents, reports, graphs/charts, and presentations.
• Excellent organizational and multitasking abilities.

Responsibilities

• Schedule and maintain calendars for appointments, meetings, and travel.
• Assist with travel arrangements and expense reporting.
• Organize meetings (agenda, site, catering, technology, documents).
• Answer calls, greet visitors, provide procedural information, and answer questions related to operations.
• Create and edit documents; ensure accuracy and consistency.
• Compile reports, graphics, and data; generate existing reports.
• Maintain filing systems and confidential records.
• Process mail and prioritize correspondence.
• Conduct basic research to support administrative needs.
• Operate and maintain office equipment; order supplies as needed.

Skills

Time management

Discretion

Problem solving

Communication

Customer service

MS Office

Organizational skills

Attention to detail

Document creation

Education

High School Diploma

Tools

Microsoft Office

Job description

Major Responsibilities:

• Schedules andmaintainscalendars for appointments, meetings, and travel.
• Assistswith travel arrangements and expense reporting.
• Organizes administrative aspects of meetings (agenda, site, food/beverage, technology, documents).
• Answers andscreenscalls,greetsvisitors,providesprocedural information, and answers questions related to operational matters.
• Performs routine to moderately complex word processing and document creation. Make decisions on formatting and layout, editing for accuracy and consistency.
• Compiles reports, graphics, and statistical data.Createsreports under general instruction and displays data to support needs, including the generation of existing reports.
• Maintains filing systems and confidential records.
• Opens, reads, and prioritizes mail,initiatingreturn correspondence asappropriate.
• Conductsbasic research and analysis to support administrative needs.
• Operates andmaintainsofficeequipment;may order supplies as needed.

Minimum Job Requirements

Education

• High School Graduate

Certification / Registration / License

• None Required

Experience

• Typically requires 1 year of administrative support experience

Knowledge / Skills / Abilities

• Time management and prioritization.
• Ability tomaintainconfidentiality and use discretion.
• Initiative and independent problem-solving.
• Effective written and verbal communication.
• Professional demeanor and customer service orientation.
• Proficiencyin Microsoft Office (Excel, PowerPoint, Word).
• Organizational and multitasking abilities
• Diligence and attention to detail.
• Ability to create and compilesimple to moderately complex documents, reports, graphs/charts, and presentations

Physical Requirements and Working Conditions

• Normal office environment; occasionallifting up to 20 lbs.
• Prolonged periods of sitting, standing, and keyboard use.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.