Administrative Support & Customer Care Specialist

National Park Service; Springfield (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

National Park Service in Springfield, IL, is seeking an Administrative Support Assistant (OA) to provide clerical and administrative support to the organization. Expected start: Oct–Dec 2026. Applications must be submitted by 11:59 (EST) on 08/25/2026.

The position requires performing various administrative tasks, communicating effectively in writing and orally, and using office automation software while delivering customer service to internal and external customers.

Qualifications

• Experience providing clerical and administrative support.
• Proficiency with Microsoft Office and office automation software.
• Strong written and oral communication skills.

Responsibilities

• Perform a variety of administrative tasks.
• Communicate information effectively orally and in writing.
• Use a variety of office automation software.
• Apply customer service practices when working with internal and external customers.

Skills

Office skills

Tools

Microsoft Office

Job description

National Park Service in Springfield, IL, is seeking an Administrative Support Assistant (OA) to provide clerical and administrative support to the organization. Expected start: Oct–Dec 2026. Applications must be submitted by 11:59 (EST) on 08/25/2026.

The position requires performing various administrative tasks, communicating effectively in writing and orally, and using office automation software while delivering customer service to internal and external customers.