Administrative Support Coordinator

Metropolitan Transportation Authority; New York (NY); Hybrid; USD 68,000 - 85,000; Full time

Job summary

Metropolitan Transportation Authority seeks an Administrative Support Coordinator to provide pivotal administrative and analytical support within the Office of the CFO. You will monitor and document agile performance, research and assess processes, and help identify efficiency opportunities.

Qualified candidates hold a BA/BS in business and at least 3 years of related experience, with proficiency in Microsoft Office and strong communication skills.

Qualifications

• Bachelor's degree in BA/BS or business-related field.
• Minimum 3 years of related analyst and administrative support experience.
• Proficient in Microsoft Office Suite and Teams; strong written and oral communication.
• Ability to handle confidential information professionally.

Responsibilities

• Function at a high level coordinating responses and liaising with stakeholders to support department objectives.
• Coordinate responses to inquiries and ensure timely distribution and completion.
• Provide reporting and administrative support in running and distributing scheduled reports.
• Assess business processes with unit stakeholders and identify efficiency improvements.
• Perform other duties as assigned.

Skills

Communication skills

Confidentiality

Calm under pressure

Oral and written communication

Education

BA/BS in business-related field

Tools

Kronos

PeopleSoft

Microsoft Office Suite

Teams

Job description

Description

JOB TITLE: Administrative Support Coordinator

Dept/Div: Office of the CFO

WORK LOCATION: 333 West 34th Street

FULL/PART-TIME: FULL

Salary Range

$67,920 - $84,900

Deadline

Until filled

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

Opening

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective

Provide pivotal administrative and analytical support in monitoring and documenting an agile performance posture of the Financial Operations units and systems. Perform research and assessments as instructed while participating in identifying opportunities to improve functionality and process efficiency.

Responsibilities

• Function at a high level in assessing, monitoring, organizing, liaison with various stakeholders to ensure that communication and actions needed to execute the objectives of the Departmentsare facilitated in a supportive and organized manner.
• Coordinate responses to internal and external inquiries to ensure that they are distributed to the appropriate internal or external party and are completed on time.
• Provide related reporting and administrative support functions in running and distributing scheduled reports
• Assess business processes with unit stakeholders and elevate and track as needed to obtain efficiencies
• Performs other duties as assigned

Required Qualifications

Required Knowledge/Skills/Abilities:

• Proficient in Microsoft Office Suite and Teams applications
• Must possess effective written and oral communication skills
• Must possess the ability to handle difficult situations and people in a calm and professional manner
• Possess the ability to handle confidential information in a professional manner

Required Education And Experience

• Bachelor's Degree in Arts/Sciences (BA/BS) Business-related degree
• Minimum 3 years of related analyst and administrative assistant functions

Preferred Education And Experience

• Familiarity with Kronos and PeopleSoft MTA utilized modules
• Demonstrate proficiency in learningreporting systems used within the Financial Operations units. (Waterfall AP Reports/Payroll dashboards)

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.