Administrative Support Coordinator

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Telework 1 day per week

Job summary

Metropolitan Transportation Authority (MTA) in New York is seeking an Administrative Support Coordinator to provide critical administrative and analytical support within the Office of the CFO. The role supports monitoring agile performance, communications, and documentation of financial operations processes.

Primary duties include coordinating stakeholder communications, preparing reports, and improving efficiency.

Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) Business-related degree.
• Minimum 3 years of related analyst and administrative assistant functions.
• Proficiency in Microsoft Office Suite and Teams; strong communication skills.

Responsibilities

• Assess, monitor, organize, and liaison with stakeholders to support department objectives.
• Coordinate responses to inquiries and ensure on-time distribution to appropriate parties.
• Provide reporting and administrative support for running and distributing scheduled reports.
• Assess business processes with unit stakeholders and pursue efficiencies.
• Perform other duties as assigned.

Skills

Microsoft Office Suite

Teams

Written and Oral Communication

Education

BA/BS Business-related

Job description

Description

JOB TITLE: Administrative Support Coordinator

DEPT/DIV: Office of the CFO

WORK LOCATION: 333 West 34th Street

FULL/PART-TIME: FULL

SALARY RANGE: $67,920 - $84,900

DEADLINE: Until filled

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

Provide pivotal administrative and analytical support in monitoring and documenting an agile performance posture of the Financial Operations units and systems. Perform research and assessments as instructed while participating in identifying opportunities to improve functionality and process efficiency.

Responsibilities:

• Function at a high level in assessing, monitoring, organizing, liaison with various stakeholders to ensure that communication and actions needed to execute the objectives of the Departments are facilitated in a supportive and organized manner.
• Coordinate responses to internal and external inquiries to ensure that they are distributed to the appropriate internal or external party and are completed on time.
• Provide related reporting and administrative support functions in running and distributing scheduled reports
• Assess business processes with unit stakeholders and upscale and track as needed to obtain efficiencies
• Performs other duties as assigned

Required Qualifications:

Required Knowledge/Skills/Abilities:

• Proficient in Microsoft Office Suite and Teams applications
• Must possess effective written and oral communication skills
• Must possess the ability to handle difficult situations and people in a calm and professional manner
• Possess the ability to handle confidential information in a professional manner

Required Education and Experience:

• Bachelor’s Degree in Arts/Sciences (BA/BS) Business-related degree
• Minimum 3 years of related analyst and administrative assistant functions

Preferred Education and Experience:

• Familiarity with Kronos and PeopleSoft MTA utilized modules
• Demonstrate proficiency in learning reporting systems used within the Financial Operations units. (Waterfall AP Reports/Payroll dashboards)

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.