Administrative Support Associate (#T00858)

Western Carolina University Inc; Cullowhee (NC); On-site; USD 23,000 - 33,000; Part time

Job summary

Western Carolina University is seeking an Administrative Support Associate to provide high-level administrative and operational support at the Cullowhee campus. You will manage communications, scheduling, and events while ensuring accurate data handling and budget reconciliation.

The role requires strong organizational skills, reliability, and proficiency in Microsoft Office, with openness to learning Banner, Emburse, and 25Live.

Qualifications

• Strong organizational skills with the ability to manage multiple priorities and consistently deliver high-quality work on time.
• Professional written and verbal communication skills.
• Serves as a welcoming and responsive point of contact by managing phone calls, departmental email accounts, and visitors.
• Strong work ethic characterized by reliability, and attention to detail, ensuring accuracy in data entry, document preparation, communications, and financial records while effectively resolving daily office tasks.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams) and willingness to learn university systems including Banner, Emburse, and 25Live.
• Skills in coordinating meetings and events, tracking workflows and deadlines, and proactively anticipating needs.
• Ability to maintain confidential records and exercise sound professional judgment.
• Support financial operations by planning and analyzing the use of funds; tracking commitments and expenditures; and reconciling budget spreadsheets with Banner to ensure accuracy and compliance.

Responsibilities

• Provides administrative support to Coulter Faculty Commons ensuring efficient office operations.
• Manages communications and scheduling; coordinates meetings and events.
• Supports financial processes including budget tracking and reconciliation.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Microsoft Office

Event coordination

Discretion

Budget tracking

Education

High school diploma or equivalent

Associates Degree

Bachelor's Degree

Job description

Administrative Support Associate (#T00858)

Please see Special Instructions for more details.

Working Title Administrative Support Associate (#T00858)

Department

Department Coulter Faculty Commons

Salary Range

Salary Range $20.21/hour

Posting Information

The primary location of this position is the Cullowhee, NC campus.
This position provides administrative support to Coulter Faculty Commons. The Administrative Support Associate provides high-level administrative and operational support to ensure the efficient functioning of the office. This role requires attention to detail and the ability to follow through on tasks and assignments with accuracy and timeliness. The position serves as a primary point of contact for internal and external stakeholders, manages communications and scheduling, coordinates meetings and events, and supports financial processes including budget tracking and reconciliation. The successful candidate will demonstrate professionalism, sound judgment, strong organizational skills, proficiency in Microsoft Office Suite, and a consistent commitment to meeting deadlines and delivering high-quality work.
Must be eligible to work in the United States without sponsorship.

Knowledge, Skills, & Abilities Required for this Position

• Strong organizational skills with the ability to manage multiple priorities and consistently deliver high-quality work on time.
• Professional written and verbal communication skills.
• Serves as a welcoming and responsive point of contact by managing phone calls, departmental email accounts, and visitors.
• Strong work ethic characterized by reliability, and attention to detail, ensuring accuracy in data entry, document preparation, communications, and financial records while effectively resolving daily office tasks.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams) and willingness to learn university systems including Banner, Emburse, and 25Live.
• Skills in coordinating meetings and events, tracking workflows and deadlines, and proactively anticipating needs.
• Ability to maintain confidential records and exercise sound professional judgment.
• Support financial operations by planning and analyzing the use of funds; tracking commitments and expenditures; and reconciling budget spreadsheets with Banner to ensure accuracy and compliance.

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Qualifications

Associates Degree or Bachelors Degree. Experience working in education or higher education office environment. Experience coordinating events and managing budgets. Familiarity with university systems including Banner, Emburse, and 25Live.

Open Date

Open Date 02/17/2026

Close Date

Close Date 03/16/2027

Open Until Filled No

Background/E-Verify

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call [phone] or email at [e-mail].

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Temporary employees are paid bi-weekly on an hourly basis and do not receive benefits.

Required Documents

• Resume
• Cover Letter/Letter of Application
• List of references

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you currently enrolled as a student at WCU?
  • Yes
  • No
• * Are you currently enrolled in 6 or more credit hours?
  • Yes
  • No