Business Services Coordinator - #251054

Western Carolina University Inc

Cullowhee (NC)

On-site

USD 56,000 - 59,000

Full time

5 days ago

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Job summary

Western Carolina University in Cullowhee, NC seeks a Business Services Coordinator to deliver dynamic business services support and asset management for the Division of Advancement, ensuring clarity and consistency in operations.

As the CataMart requester, you will oversee vendor renewals, manage fixed assets, and process gifts with meticulous record-keeping in Raiser's Edge, backed by a robust retention policy.

Qualifications

Bachelor's degree in business administration or related discipline.
Experience with Raiser's Edge or donor management software is preferred.
Strong organizational and data-entry skills.

Responsibilities

Deliver dynamic business services support for the Division of Advancement.
Oversee vendor renewals and manage fixed assets via CataMart.
Process gifts and record donations in Raiser's Edge with data integrity.
Generate weekly gift reports for university stakeholders.
Collaborate with internal colleagues to provide requested information.

Skills

Attention to detail

Communication

Tech proficiency

Confidentiality

Education

Bachelor's degree in business administration

Job description

Business Services Coordinator - #251054

Posting Details

Posting Number: SHRA1743P
Quick Link for Internal Postings: https://jobs.wcu.edu/postings/35896
Classification Title: Business Services Coordinator
Competency Level: Advanced
Working Title: Business Services Coordinator - #251054
Department: Advancement Services
Primary Location: Cullowhee, NC campus
Anticipated Hiring Range: $56,000 - $59,000
Position Type: Permanent Full-Time
Number of Hours per Week: 40
Number of Months per Year: 12
Salary Band Range: $34,280 - $63,478
Salary Grade: For administrative purposes during the implementation of Career Bandiing this Advanced level position is considered a Salary Grade 67
Open Date: 11/06/2026
Close Date: 11/19/2026
Open Until Filled: No

About WCU

Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year.

2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.

Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South. Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service. WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

Position Summary

The primary location of this position is the Cullowhee, NC campus. Interested candidates must be legally authorized to work in the United States without the need for employer sponsorship.

The primary purpose of this position is to deliver dynamic business services support and effective asset management for the Division of Advancement. This role is essential in maintaining and documenting key procedures that promote clarity and consistency in operations.

As the CataMart requester, those serving in this position play a vital role in overseeing vendor renewals and managing fixed assets, ensuring everything runs smoothly. CataMart is Western Carolina University's electronic procurement platform.

An additional focus of the position is on the daily processing of gifts and meticulous record-keeping, which involves accurately recording donations in Raiser's Edge, upholding data integrity, and maintaining backups in accordance with the University's document retention policy. Raiser's Edge is a fundraising and donor management software.

Additionally, this role fosters collaboration by providing requested information to internal colleagues and generating engaging weekly gift reports for university stakeholders, ensuring that everyone stays informed and connected to our fundraising efforts.

Knowledge, Skills, & Abilities Required for this Position

Accuracy and Attention to Detail: Strong attention to detail and a high degree of accuracy, including typing and spelling competency
Communication and Interpersonal Skills: Strong verbal and written communication skills, with demonstrated experience maintaining positive interpersonal relationships
Technology Proficiency: Demonstrated experience successfully using a variety of computer software applications
Professionalism and Work Style: Ability to maintain confidentiality and to work both independently and as part of a team

Minimum Qualifications

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Background/E-Verify

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

EOE

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Applicant Documents

Required Documents